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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4774 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,774 reviews
  • Rated 5 out of 5 stars

    Laptop insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice insurance to have. Used for business purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I seem to like what its for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan after buying a laptop. So far, the program has done its job. I have some time (24 months!) to understand the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son a laptop computer for college and we signed up for the protection plan. He had an issue with the display. He took to local Best Buy (near college) and they sent for repair. Returned within the week with no issues. He has not had any issues since return. Recommend the protection plan especially when buying computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is excellent have been using it for about 5 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop. Very easy to use, great quality. Recommend to anyone looking for a daily use laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for College Student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek profile and outstanding make the PC a great option for my daughter. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad package for items I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device and protection system, buy it……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was skeptical about purchasing this because it’s not cheap but after having it for a year or so now it seems to be quite helpful. Not every item you buy is well built, and sometimes it has flaws this way if you have a problem with the item I can return it and you guys are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the eastvale ca store jimmy the manger and Dakota

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karen D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me this week and they were very patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for repairing computers and helping with tech issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I week and a half after I bought a laptop something happened. I was able to get a replacement mailed directly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it. Everything device I purchase at Best Buy I add to my coverage. The geek squad has saved me too many times to count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup appointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service technician Ahmed was OUTSTANDING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed with the service charge. I realize that Best Buy must keep up with the current trends and cost of electronics. When I purchase any product, I try to make the right decision for warranty cost etc. with the help & full advice of the Geek Squad agent. I relied on Best Buy to keep it affordable for their clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty VIP Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not usually purchase warranty’s but this time around this one paid for itself! When I purchased my computer, Geek Squad had to transfer everything from my old computer and it was all included in the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need help with an item they are very quick to fix any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanna win that 400 gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent opportunity to win 400 dollars yo . I would strongly recommend the opportunity available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection plan is a fantastic investment, offering peace of mind and excellent value. The extended coverage and hassle-free repair services have saved me time and money on multiple occasions. Highly recommend it for anyone looking to protect their tech purchases!

    I would recommend this to a friend