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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4774 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,774 reviews
  • Rated 5 out of 5 stars

    Need this insurance type for your computerd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this before. Already used it on another older laptop. Updated, removed virus. .no $&!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I feel safer with the Geek Squad Best Buy protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy's Protection Plan (up to 24 mo.) but I have not needed it yet. It's a good idea to have the plan and my experience with the Geek Squad has been excellent in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GERALD WHELAN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOUR EMPLOYEE PROVIDED SUPERIOR CUSTOMER SERVICE ABOVE AND BEYOND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good for my wife. She's been wanting a laptop for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great team! Great coverage and year round!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have that peace of mind! When making an electronic purchase, I think this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, have been a lifesaving when problems encountered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More shields, more armor!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean let’s be serious, you can’t go wrong with any extra protection, and especially when it is Best Buy’s promise… you know your safety is not only important to you but they greatly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan, i can but all i want and be coversd. Love tgis protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with our Lenovo laptop. The salespeople were very knowledgeable and made our decision easy. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know help is available 24-7 should I ever need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use the protection plan yet, but with 2 kids I'd rather have the piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this protection from Best Buy for my peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel safe with Geek Squad protection. Very skilled staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind insurance.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this, uncwertain if I will use it, but it seems resonable. I sure don't want anything to go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is great. Covers multiple items but I thought it was a bit expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a good service, not excellent, good customer service, but the number of alternatives to help with the issue that I had is very limited

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven’t had use it yet..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is imperative to get this at least it eases your mind if something happened to it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost without the tech support at Bestbuy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a membership at Best Buy was a good move on my part so far they have helped me several time with my computer crashing and there so patient for the few dollar the membership cost I must say it was worth it several times it’s come in handy this year since I’m learning more about technology

    I would recommend this to a friend