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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4774 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,774 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to add this option when purchasing a laptop. No need for it so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated buying into the Best Buy protection program, including the Geek Squad. I have been surprisingly happy ith the service provided by Best Buy. I recommend buying this program especially if you purchase several items. The benefits are worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is awesome. I’m a member of the gate squad long as I can afford to pay my yearly fee. I will definitely keep my protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Beverly Noland

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wise purchase but hoped never to need it. I did have to bring my NEW Dell Inspiron back because it had problems. Nolan at Geek Squad desk was a big help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime protection is needed it is always a good plan to have all of them covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy offers a Best Buy Warranty Plan !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers this extended warranty plan at a Best Buy price! You can’t beat that. This plan covers all products under one cost and or policy. How wonderful is that? No need to search for several account numbers, policies, etc. Nest l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this protection for my TV but have not needed it as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION & CUSTOMER SERVICE IS GOOD.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO SUPRISES, PROTECTION AND CUSTOMER SERVICE IS GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with HP products. All my computer purchases have been HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech is becoming expensive and you must protect it somehow as repairs can be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection contract

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase utilized service a few times due to my not understanding capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to spend to insure your product is taken care of in case the protection is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for my peace of mind since I bought my son his laptop for college. It's great knowing I can get it fixed or replaced if anything should go wrong in the next 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good service for when you first buy a new computer, especially if you want to modify your computer's hardware as you get a great savings. Their older service was better though. But it's only as good as the person who is helping you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 month Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but I hope it's worth it. We shall see, and then I can review. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans. Gives peace of mind and reassurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have a warranty wit Geek Squad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a warranty with the Geek Squad because hving them local helps allot in having the device repaired locally instead of mailing it where anything might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work. The flip screen is very useful for presentations and 1-on-1 meetings. I'm able to run multiple web applications and still have great performance from the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan. Give me a good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the doorbuster laptop and the sales person was excellent. We did it all on line and set up my pickup alonf with my software install appointment.

    I would recommend this to a friend