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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4774 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,774 reviews
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! You never know when something is going to happen. This gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO helpful. they really cover a lot of different things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never been more pleased with a purchase of electronic stuff! My old laptop was slow and I waited too long to upgrade. The speed and functionality is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech protection that autorenews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the total protection order renews, so I don’t have to forget to pay it and lose it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service highly recommended you need it always for your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new latptop and it is a brand new gaming one, so this protection is indeed guarantee to keep my stuff safe if damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection of electronic equipment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is something that must be kept in mind if it is your work tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. The only issue is that the key labels are very difficult to see, I've never enjoyed laptops, so I'm not surprised it's taking me a while to get used to. I mainly bought to use my Cricut Explorer 2 with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I made this purchase for my own peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired Man

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i don't know much about computers, i purchased Best Buys plan. I have never had any problems getting them to take care of my computer issues. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the help from best buy for the support if needed! Haven't specifically used the service as the products I've purchased have been great! I do love the support when I do call in with questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having protection on my electronics. When new electronic is purchased it can be added to my protection as long as it is current. I love having to not worry about replacing something if a problem occurs. Having the protection covers that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Retailer Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Retailer Protection Plan that I have ever purchased. Very few questions asked, they maintain all of the receipt and warranty information so you don't have to. Highly recommend for any purchase. Value is 10x worth the annual fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, easy to use . we will recommend you to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance all round . The call center has been extremely useful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Screen is bigger than i expected. Colors are vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer for my daughter for school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase. Got a brand new laptop for my 12 year old. I cant do the homework anymore, but i watched her on it right after the Geek Squad set it up, and the next thing I know is she is now teaching me new things about my own laptop, which coincidentally, i also purchased at bestbuy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for my son . We haven’t had to use the protection yet, but it gives me a peace of mind knowing if something happens, we’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ability to return item and get a replacement was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this monthly protection gives me peace of mind.

    I would recommend this to a friend