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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4774 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,774 reviews
  • Rated 5 out of 5 stars

    Protection w/ the geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4 year old so easily, anything could happen. And a cat that is destructive! So having someone to fall back on without paying hundreds is much needed. I live on my devices unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! very easy going and works perfectly. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection is so wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids or pets or are just clumsy like me this is a super good value add on protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lab top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my lab top I use it everyday, order things play games etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection plan you can get all your appliances in one plan and they are willing to help you if something happens. Geek squad has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well deal with latest model even I did not find this one any other stores. I love to be your customer and also recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection plan, is an outstanding investment, I've been using webroot for several years. Adding it to the new computer with the protection plan and the Geek Squad service made it easy to set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good offer & services

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate deal and quality services. I purchased here laptop one year back with grate deal Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have needed to contact Best Buy a few times under my membership and they have always been helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product will recommend it for everyone who need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny. Just do it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used mine daily and never had any issues. I HIGHLY recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get protection for any electronics after a major fire happened in our lives. Couldnt be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying the protection is the best deal anything happen they fix or replace your item 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense to purchase a protection plan in case anything happens to your expensive purchase. It will save you money in the long run unless you're sure nothing will ever happen and how can you ever be sure of that (liquid damage, dropping, electrical surge, etc.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Total Tech!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Texh has saved me so so so much money and I am always treated so well by the Muncie Best Buy staff! I will always be renewing my contract - well with the investment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product we bought our other computers with Best Buy and thia one waa also a great product we really love it thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asa a Total care member, protection is included. Best Buy takes great care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would say this is a must for any electronics you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the geek squad subscription- has paid for itself in 1 time of repair! This 24 month is an added bonus to keep my purchase in best ever future condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Business Plan Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, save a lot of money, especially good for use with a small business!

    I would recommend this to a friend