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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4377 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,377 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing that if something goes wrong my equipment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Monthly Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who invests in high-quality electronics, I've learned that protection plans are an absolute must. That's why I decided to purchase Best Buy's Monthly Protection Plan last month when I bought a new laptop, and I'm so glad I did! What initially attracted me to this plan was the affordable monthly cost compared to paying the full price upfront. Just a few dollars each month is a small price to pay for the coverage it provides for up to 24 months. Plus, there's no lump sum due if I decide to cancel. The plan covers an impressive range of issues, from defects and normal wear and tear to accidental damage like drops and spills. As someone who's admittedly clumsy at times, that accidental protection gives me tremendous peace of mind. I don't have to constantly worry about my pricey laptop being ruined by a simple mishap. If I do experience a problem, the claim process is straightforward. I can simply take my laptop to any Best Buy store for a fast repair or replacement. No more dealing with manufacturer runarounds or paying hefty out-of-pocket costs for fixes. On top of the coverage, the plan also provides me with free shipping and a slew of great members-only discounts on accessories and services like data backup. These extras help the plan pay for itself. Overall, the Best Buy Monthly Protection Plan is an exceptional value that every electronics owner should consider. The low monthly cost is a steal for the protection you get, and the peace of mind is truly priceless. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend This Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of perks associated with this product. It rewards you for being loyal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option and great service, the staff is very attentive and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop protection plan is a great way to insure that my laptop is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use the Geek Squad on different product. Love the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it’s covered the result is peace of mind. What are you waiting for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Info

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this plan! It provides protection for almost everything! One never knows what might happen so it is good to have and saves you frustration and money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have extra protection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but I’m sure it will come in handy as anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Best Buy Protection plan for my laptop, and it’s been a smart choice. Knowing my device is covered for up to 24 months gives me peace of mind. The plan is easy to understand and hassle-free, making it a reliable way to protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually purchase extra protection but this item is so advanced in technology I felt it was worth it for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was so outdated so I chose the Protection to make sure I was up to date on the newest trends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good package deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this package. Bit pricy though. Other than that all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't understand title/ of to what

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have confidence in protection, and confidence in their posting on safety status.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shorthanded!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the demand for the Geek Squad is much higher than the personnel to handle it. While I was being helped, the Tech was interruped 10 times by people without an appointment. They need more people!! I am still trying to figure the software out and will probably have to go in for a 3rd time. I can receive emails but my emails aren't going out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage program. Great to have if a device has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection from great people - have not needed to use. All of my purchases from Best Buy work without fail - so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLINK an eagles eye on things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system, great value, easy sustem, nicevalerts and easy access via cell phone. Will buy more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy Total member is worth every penny. It has saved me hundreds of dollars over the cost of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great to have the security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use the protection plan. It does feel great to have the security

    I would recommend this to a friend