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Customer reviews

Rating 4.8 out of 5 stars with 4797 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,797 reviews
  • Rated 5 out of 5 stars

    Practical efficient assistance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay with you until the issue is resolved. Yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for me is definitely worth having if you buy multiple products from Best Buy. I have used it a few times now. It has definitely paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan that best buy offers. One yearly fee and you have great coverage and perks...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DLY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product love all the features on it size of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use my plane yet but recently had to call about a clients computer and found out she had it. They stepped right in and had the problem solved and her computer covered within a hour over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really, it takes your mind off all those expensive items you bought. thats worth it to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little sad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop broke almost 3 years after purchasing it, I would of loved for them to give me the repair, since it had never given me any problems, I had to buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 years protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this laptop is protected for at least 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have the protection on your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the coverage it's worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. Had no problem returning item. Was not compatible with any applications I had at work so I had to bring it back. But the coverage protection was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase very happy with my purchase thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASTOUNDING gaming LAPTOP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product. Runs perfect. All the tweaks a gamer could want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall knowing that my will be protected if anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option has been so helpful. I set this up when i purchased a computer from Best Buy. For two years i have the assistance of Geek Squad for any problems i may have and any future purchases i make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A GREAT SERVICE!!!!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to set up everything in my home and even helped with things that I had forgotten and went and got them and returned the same day to install them, I never had to go back to the store, it was all done in home. THIS IS A GREAT SERVICE!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever! Make sure you purchase. I initially bought my laptop on 5/1 and thereafter had a small scratch on it. At the time, paying $999.... I was not satisfied, but having this coverage and being within the 15 day window, the exchange was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total customer purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use this?servive yet and if i need it i knpw its a piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technical assistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with information and the reason I made my selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everyone opts to enroll in protection plans for their electronics, because they don’t expect anything to happen to them, but when you have the protect it covers almost everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is worth every penny to me. They hauled away my old, heavy tv when I bought my new tv. I could not have moved it myself. When I bought a backup external hard drive. They transferred information for me - all covered under this plan.

    I would recommend this to a friend