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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4800 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,800 reviews
  • Rated 5 out of 5 stars

    My much needed parachute!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have recently had stroke this laptop makes all of my needs easy to do. AND BEING ARKWARD I NEED SOMEONE TO HELP ME KEEP IT LIKE NEW! The agents are understanding, knowledgeable, seem to want to help me get the most from my unit!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Laptop and the Protection Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my laptop is protected. You never know what could happen. Great product and great service as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't hurt to get protection for the unexpected events. I usually don't get it but this time I felt like I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price i don’t have to worry about anything I’m very responsible person i like to take care of my things so i know this is going to help me for the next 2 years or more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly best buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but I tend to break down my tech products and nice to know I have this in place if I do so again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service in use well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have it! Easy Geek squad help when needed. I can call or stop by and still get answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy anywhere else

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection and the extended return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really seems to be a great computer very fast. Does everything I needed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my laptop, size, design, features and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. Ideal for daily office or school tasks,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t try it, but it feels me save if something happend to the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a pleasure to shop at my local Best Buy! The laptop is reliable and was an amazing gift for the holidays. The salesperson was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Gives me a quality service and piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always better to have protection on any electronics! But after the 2years. I feel is usually when something happens and then you need the protection. But yet they wont help, since its over due. Also i needed them to help fix my tv one time and they wouldnt do it. When it was still under the warranty/protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy $400 dollar giveaway

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection that gives me 24 hour service Excellent service platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is worth every penny. You have protection on your home. I also have protection on everything else with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly plan. It is what it is. This was the better option for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than extended warranty on individual item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance covers everything for two years. It has paid for itself three times over, and I have only had it for 30days. You can have them come to your home or take it in. I have been so happy with the response time and service so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an old lady and I do spill things on my key board. I take it in to Best Buy and they get it going again and it didn't cost me a thing. So glad I got this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this protection plan.. Couldn't ask for a better plan

    I would recommend this to a friend