Customer Ratings & Reviews

I needed to replace my laptop at work and a friend recommended the XPS series. After consulting with my IT guy, I got this one and upgraded the RAM to 64 GB. Laptop runs fast and I really like the smaller form factor despite the 15.6” screen. I use a Dell laptop dock at work which connects to one of the three USB C ports, Needed to buy USB C to Display Port adaptors two connect two monitors at home. Great laptop for all my needs.

Wouldnt purchase anything high end without it cannot go wrong withe a good protection plan!

Best Buy Protection was better than the manufacture's extended warranty and at a better price. Huge value!

Glad i purchased it for my college student for peace of mind without the hassel

Gaming and productivity in a good form factor for me.

They were helpful when I had to return my computer

Best and most convenient service. Very knowledgeable GEEKS.

This plan was cheaper than the 2 year warranty so i say it is worth the value to have peace of mind.

Great service. They are always very knowledgeable and helpful.

I always have my Best Buy Protection at the ready! For my computers, my daughter's computers - the entire family. And Best Buy never fails to deliver!

Love this light weight convertible laptop sleek, Easy-to-use

Perfect device for playing video games on Steam. I connect the laptop to my 75” 4k tv when i’m at home, you’d think I have a regular console but I’m actually playing games on a superior device!

24 moths of worry free time enjoying my new purchase knowing Best Buy has my back! love it!

The Best Buy protection plans are probably the best around. I've had devices break down a year and a half into owning them and all I needed to do was bring it in and they swapped them out with a new one, no need to leave my computer for service or anything. Always worth it - the one time I didn't buy a protection plan I regretted it.

I haven't used it yet but the fact that they can repair and maintain it for 2 years in addition to giving you a replacement almost if they can't repair it is the best, although it is preferable that nothing happens to it, or if it is discontinued they can give you a better one than the one you had, a recommended guarantee to have and if you are a Best Buy member like in my case much better

Protection is always good when you buy so many elec stuff. Must i would say.

Insurance on any purchase is great, you never know if something will happen to your property especially while financing. You don’t want to be stuck with a device that is malfunctioning or broken and you still have to pay for it.

The sales person was Great! Very helpful! Made sure i got what i needed and didn't try to push the sale. Even made sure there was a store in Hawaii since this was for my military son stationed there!

I always purchase the additional protection on big purchases. I love the way BEST BUY stands by the prosecutes they sell. Fortunately, I haven’t need the protection too often, but when you do, it’s a fantastic service!

Best of the best.. i tried razer with the 5090 . This thing kiills it even in multicore. Dont buy that stupid ai 370 chip