Customer Ratings & Reviews

Best Buy has always taken care of me with the Geek Squad warranty program. In today's complex electronics world, it's worth the money, hands down. I've had a few things that have not worked within the warranty period. I brought the item in, the looked me up, and handed me the replacement, sometimes the replacement is better than the original.

Thank you. I got this for my laptop. A gaming laptop and a ultra wider monitor this insurance from Best Buy total. It was really smart

I have mixed feelings about the plan, because the "discounts" on services isn't great. But if your product completely crashes like my Xbox did after only 13 months, then it pays for itself. I only had to pay $50 and they gave me a new machine. Overall I think it's worth it, especially if you're making multiple significant purchases. I bought a dyson vacuum, a computer, an Xbox and an expensive camera lens over a few months, so to have the extra protection on everything is a good value for the price.

All around a great pc for gaming on the go. highly recommend it

Wherever any of my products break they always honor the warranty.

Even though I’ve only had to use it one time it’s always nice to have it and not need it

For sure worth adding this product to anything you buy.

First time pc gamer from ps5 and I love it, navigation is easy and games run smoothly with high settings. Battery life could be better but the charger takes care of it

Laptops are always on the go so some times an accident can happen knowing that you spent a large amount of money and its protected lets you sleep at night

Amazing laptop best setting and all specs that needed

Always friendly and knowledgeable about the electronics we run our daily lives with.

Very much worth the cost and worth having for sure

Bestbuy protection is a no brainer. It allows you to essentially trial an item for a longer period and be able to return it, if it is not what you like. I also get this protection because it covers accidental damage as well as defective damage, with no questions asked. Very good service plan.

They have been so helpful and friendly. I’m older and they are patient and nice with us.

ASUS ProArt P16 is a top notebook, its performance is great. Light weight, powerful for gaming and all other business uses!

Excellent plan! We have had to use this service for an emergency situation with a product and someone was able to come out practically immediately and serviced us very quickly. This is well worth the money!

We purchased this service with our new HP Spectre. With any new machine there is a learning curve and this is no exception. I also had Windows 11 which was new for us and for the techs. We had frequent calls to get things working the way we thought they should go and the tech people were quick to respond and very helpful. They have made a purchase painless.

Feel safe to get this Best Buy total which include the 24months protection. Most of the stuffs I bought in Best Buy is expensive like 2000 for a laptop. Getting a protection subscription is expensive if I am gonna buy for every single item. Now I get protection for every thing I bought in bestbuy.

The Monthly Best Buy protection plan works excellent, for the on-the-go working environment, it lets you forget about the working on the go hazard and lets you focus on your busy schedule

OMEN Transcend 16. So far so good. I'll make this quick. 1. Super quiet, Fans to run but are very quiet. 2. Fast, low bloatware. 3. Very good cooling. Best I've seen on ventilation. 4. Thin! 5. Screen is top notch. I actually prefer to not have mini LED right now due to blooming effect and higher power usage. 6. Get it.