Customer Ratings & Reviews

Thank you. I got this for my laptop. A gaming laptop and a ultra wider monitor this insurance from Best Buy total. It was really smart

Great 2 in 1 laptop computer. Long battery life, awesome graphics and sound!!!

Been useing them for some years now still no complaints helpful.

It was really nice and good coverage would try again

Total tech is the best protection. The benefits and support are the reasons I am a member.

Laptops are always on the go so some times an accident can happen knowing that you spent a large amount of money and its protected lets you sleep at night

Excellent plan! We have had to use this service for an emergency situation with a product and someone was able to come out practically immediately and serviced us very quickly. This is well worth the money!

It is great to have ptotection for items I purchase for two years, as a part of the My Bestbuy Total membership. It has not been necessary to file any claims under the plan, it is great to know if a need for repairs arises, the plan is there.

I have this as part of my total tech membership and although i haven't had to use it yet, i feel good knowing that my product is protected and i can walk into Best Buy and get it fixed and if not fixed then replaced - *according to the advertising

This was a purchase for my daughter. She is using for college CAD design and needed a portable laptop/tablet. The display on this is 5k and to be honest I have never seen a display so crisp. We have been an apple product family and I am truly impressed. Start-up time is fast, the display very clear and loads applications quickly. Great for high end application needs.

It is nice to know my equipment is covered for more than just the manufacture warranty.

The Best Buy Monthly Protection service has saved us multiple times. Our son is a typical 10yo. He's tough on his computer and we've brought it in probably once a year for something. Most times, they are able to fix it. Last year, they were unable to so they refunded our purchase price and we got a new one.

The Monthly Best Buy protection plan works excellent, for the on-the-go working environment, it lets you forget about the working on the go hazard and lets you focus on your busy schedule

Peace of mind for my expensive laptop and any of my other best but purchases.

I love my laptop, and I love the total tech membership, being able to fix any eletronic in the house with only having to possibly pay for parts at most.. very good deal, I would consider getting the total tech membership if I was purchasing a big item

Even though I’ve only had to use it one time it’s always nice to have it and not need it

The technicians are always helpful and knowledgeable.

ASUS ProArt P16 is a top notebook, its performance is great. Light weight, powerful for gaming and all other business uses!

Great protection for my device. My Dell laptop was acting up with quite a lot of problems so they were able to send it back to the manufacturer and get it repaired. It was fixed in a couple of days and was sent back to the store in a little over a week.

Always friendly and knowledgeable about the electronics we run our daily lives with.