Customer Ratings & Reviews

I love the support that Best Buy offers with their protection!

I have not had the chance to use it but having it and from what I've hear from others it is a must have.

OMEN Transcend 16. So far so good. I'll make this quick. 1. Super quiet, Fans to run but are very quiet. 2. Fast, low bloatware. 3. Very good cooling. Best I've seen on ventilation. 4. Thin! 5. Screen is top notch. I actually prefer to not have mini LED right now due to blooming effect and higher power usage. 6. Get it.

Great and would recommend for anyone to shope bestbuy first

Recommend the protection. I've had a cord replaced and screen replaced on my computer. Would have cost so much more than just buying the protection.

Feel safe to get this Best Buy total which include the 24months protection. Most of the stuffs I bought in Best Buy is expensive like 2000 for a laptop. Getting a protection subscription is expensive if I am gonna buy for every single item. Now I get protection for every thing I bought in bestbuy.

Quality product, never had an issue with best buy before

already having the Best buy total membership this is just adding to the repertoire of helpful things Best buy can do for us all!

This was a purchase for my daughter. She is using for college CAD design and needed a portable laptop/tablet. The display on this is 5k and to be honest I have never seen a display so crisp. We have been an apple product family and I am truly impressed. Start-up time is fast, the display very clear and loads applications quickly. Great for high end application needs.

This is a amazing gaming computer its works very good and on good condition very reccomendable

We were so lucky to have this coverage, it helped us when there were any issues in the laptop.

The Best Buy Monthly Protection service has saved us multiple times. Our son is a typical 10yo. He's tough on his computer and we've brought it in probably once a year for something. Most times, they are able to fix it. Last year, they were unable to so they refunded our purchase price and we got a new one.

Good protection from everything Good protection from everythingGood protection from everythingGood protection from everythingGood protection from everything

It is great to have ptotection for items I purchase for two years, as a part of the My Bestbuy Total membership. It has not been necessary to file any claims under the plan, it is great to know if a need for repairs arises, the plan is there.

Great value! Excellent piece of mind.Plus, if something accidentally breaks, they fix it for free.

I have this as part of my total tech membership and although i haven't had to use it yet, i feel good knowing that my product is protected and i can walk into Best Buy and get it fixed and if not fixed then replaced - *according to the advertising

Gotta love good protection! It’s nice to have reliable coverage.

Easy to use, easy access to message and or call with and issues and they get resloved in a timely manner.

Definitely worth it if you're making a spendy purchase

Great device, been using it for gaming and runs smooth