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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 885 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 885 reviews
  • Rated 5 out of 5 stars

    Buy Total Care, it is worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exactly what I need. I am very happy for the Best Buy Total Care/Protection plan. Geek Squad has been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd time buying laptop from Bestbuy. And I always buy their Protection Plan. So worth the money for all the things that need help with and with all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband, because I broke his other one , I was upset , but he was lucky and I purchase this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome program. Don’t need to worry on buying extra insurance to cover the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    full receipt returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in my dead after a year tabtop, and when repairs didnt wanna pursue the fix, i got full receipt back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Pluses!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a TotalTech Member was great, it saved us money, and provided us with another year of protection on our purchase of the LG Washer & Dryer... and they hauled our old ones away for free. Didn't know this was a benefit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is the best thing you can get for your electronics. Everything or Anything can have something wrong with it that you can't see. This protection covers those unforeseen issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    savings and convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would reccomend has saved us alot of money and just easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty for the computer for a year ,not bad could be renewed every yr for best protection .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive good service with this membership. Hopefully it has improved. Technician did not seem to know what they were doing. Had me buy additional items and then could not use them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this whole service. They are quick and professional and protects you from spending a ton of money. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest purchase I have ever made. If you are a die hard best buy customer get this!!! Every product you own from best buy is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it. It works.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service paid for itself the very first week we had it. It paid in full with no additional cost the setup and transfer of our computer and we had four brand new speakers installed in our car at no additional cost so it is a godsend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We need it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we have this. We are an extremely accident-prone family and this has saved us so much money and strife by having the best-buy protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely should get!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection insurance is so nice. It's already come in handy with my products and Best Buy makes it easy to switch out products when they become defective.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because you need to send your electronic in and as a business owner that is not an option to not have my laptop for over a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Using it as a desktop replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a desktop and plug an external monitor directly to it. When traveling I’ll take it with me and it’s perfect. I’ve had no issues with jt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel good knowing I have this protection; I am a clumsy old lady, and you just never know but with this protection I don't need to worry because I am covered and feel confident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service offered at fair price. Best buy is the best for this kind of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase an electronic device, better safe then sorry, Purchase the extra protection plan.

    I would recommend this to a friend