Customer Ratings & Reviews

You can never go wrong when you add protection to a purchase….. especially when it’s a pricey service!

Amazing job and great service i loveee Best Buy so much is just a place to go for everything you need

Excellent having the geek squad protection for everything I need for my home is the best thing

This is as close to a scam that BestBuy can get. They tell you that you are paying for a two year protection, but this is actually an ANNUAL auto-renewal membership so you will be charged the same amount a year after year. Leaned it it hard way. Beware.

Could never go wrong with my best buy protection for all of your Best Buy purchases.

Pointless. TV not working correctly within the first 3 months. Best Buy support is no help.

I thought people were writing a review about the computer not the best buy total tech. How these review were applied to a computer review is beyond me. Anyone have a review on the computer?? Best Buy review program forces people to put a rating I don't know nothing of the product. That's why I was looking at reviews

Best thing could have. All my eletronics are protected for one price.

It is definitely worth it to buy. It protects your computer very well.

Monotone voice. No explanantion from how i would get airpods max until i asked.

Love the protection plan! It’s easy and simple to use.

The protection plan is a scam. It says 24 months, but its only good for 1 year.

The different meberships and what they meant were not made clear to me. I was tricked in to buying the expensive one. Id have appreciated transparency. I work in IT I dont need the most expensive one. I had to get a refund for it the $179 and now I have no idea what I am left with.

Usually Best Buy's protection plans are great, however, when it comes to having to send a product out to a service center that takes two weeks plus to fix your laptop that is unacceptable. They need to fix your laptop on site or replace it if they can't. Two weeks without a computer is unacceptable these days.

Haven't used it but if I do need to I have it. Hopefully its as advertised.

Worth it if you have total tech with best buy so it comes included so moneys worth

Waste of money. It’s all covered under manufactures warranty. That is the reason why I requested a refund that was never processed. I had to call back to get it processed and ended up losing over half the money on it because of their negligence.

Way too expensive for next to nothing following the updates and changes that came after I signed up. The old extended warranties were better than whatever this is.

I think that the standard warranty should be longer is instead of making people spend their hard earned money on an extra warranty

I dont think its all that great. Between this and my total tech memvership it still cost me $100 and it took 2 months just to get my screen replaced on my spectre 360 2 in 1 laptop