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Customer reviews

Rating 4.7 out of 5 stars with 923 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 923 reviews
  • Rated 5 out of 5 stars

    worth the extra $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection is an absolute lifesaver for tech enthusiasts! Their service extends beyond just the products purchased at Best Buy, covering all technology, even if bought elsewhere. I recently utilized their assistance for a gadget not from Best Buy, and the seamless process truly impressed me. The level of customer support and responsiveness is unparalleled. Monthly Best Buy Protection provides peace of mind, ensuring that my tech investments are safeguarded against unexpected mishaps. Their commitment to comprehensive coverage and helpful service has made me a loyal customer. Kudos to Monthly Best Buy Protection for setting the gold standard in tech protection! Highly recommend for all tech users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection has been a very valuable part of my technology needs. The staff is always helpful and it is great to know that my equipment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Sucker for a deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all in the name, "Best Buy!" They know how to get your business...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a no-brainer if you’re making expensive tech purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I have had this service for several years and used it many times with several devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you want the protection? Tired while doing a little schooling, gaming? We’ll now your butt is covered if you accidentally knock your caffeine over. We all know that happens, crap happenes when you’re tired and still trying to cram or get that last kill in. But it, don’t tell me you don’t need it. Enjoy spending another 1800$ when you spill your soda on it next week because you didn’t buy the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad, always so helpful and kind They answered all my questions and help us with our exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this Total plan and will update my review if and when I need to use it but I do think it is a good plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earbuds got sent through the washing machine and having the geek squad membership made it's super easy to get them replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly and effectively!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is great! They have helped me a couple of times quickly and effectively!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, gives me peace of mind when buying electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for the price and everything that they offer with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Laptop Surface Pro Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little apprehensive about purchasing a protection plan; however, I'm thankful I did this time! My brand-new MS Surface Pro Laptop (1 TB) stopped working after having the laptop for approximately three weeks (it would not charge). After making an appointment with Geek Squad technicians they confirmed my laptop was defective. They could have ordered a replacement for me but unfortunately because of my job I could not be without a laptop for eight + days. Instead, they had the 512GB version and immediately offered that as a replacement. I decided to take it and Best Buy also credited my credit card the price difference. Really happy I have the protection plan. Lastly, the 60-day price match is pretty awesome too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I got my first PC and it’s been well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for a fair price! Gives a sense of ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad in Citrus heights is the best. They always take care of my computer problems. They are quick and knowledgeable. Hardly ever a wait.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for multi-tasking without the need for extra monitors. Light weight and easy to carry, clean and crisp display. So far I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad to have the protection in place. Reassuring to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for large purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a life emergency and have been comforted to know that major expenses, such as electronics TVs computers, and all the devices that you rely on, most importantly, obviously the phone – – – that this is a simple streamlined way to protect devices that you rely on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value with long wait times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your investment, the value proposition here is excellent. Just be certain that you are not 100 percent reliant on whatever device you are insuring here, as it may take quite some time to be repaired or replaced.

    I would recommend this to a friend