Customer Ratings & Reviews

Always so nice and helpful We love Best Buy and the geek squad!

Absolute must have! Definitely required for major electronics!

Cant say anything better! Geek squad is truly the best!

This is the reason to even shop at Best Buy they take care of you even after you made a puso

The Razer Blade 14 (2024 edition) with RTX 4070 GPU is a real stunner of a laptop. The screen is absolutely superb with exceptional brightness and color accuracy. I watched two episodes of Star Wars The Bad Batch on this laptop and was blown away by the visuals AND audio. The build quality is second to none (sorry Apple MacBook Pro fans) and the battery life (getting ~ 7 hours) has been really good so far.

I never have to worry about my products, I know they’re covered.

great help and very friendly service. I appreciate their help with my issues.

I bought a new computer and the protection. Good thing I did because I spilled a coke on the keyboard. I returned it to Best Buy and they sent it off to be evaluated. Turns out it was fried. They than gave me credit to buy a replacement. I may have took a week but I am glad it was not a total lost and did not cost me anything. Best decision I made when buying a laptop

Price to performance isn't great but no 4090 equipped laptop is. If you need the portability and that 16GB of VRAM and the price isn't a concern, then this is one of the best gaming laptops available. The screen looks amazing, and the colors really pop. It is made of plastic but not all plastics are created equal, and it feels really solid. It runs cool and the fans are some of the quieter ones I've heard on a gaming laptop all while handling every game I threw at it and running Blender without issues. I took one star away because it is lacking Windows facial recognition and/or a fingerprint scanner, and the charging brick is still quite large when other companies have shrunk similar 330W bricks using GaN chargers.

I have been a member of the Best Buy Total Tech for years and have no plan of getting rid of it... the 2-year protection that comes with most of my items is great! Would recommend!

Good to have back ups to your back ups, would recommend for all your electronics.

Must have protection especially for gifts for younger family members

A must have and worth it. Covers everything you buy making it nice protection.

My purchase of Best Buy Total Protection was a wise decision! It is a top-tier service and well worth the cost. In the weeks since I purchased my high end gaming laptop, I have used the service a few times for advice amd help; resulting in a superior and premium experience! I highly recommend this for anyone making a purchase at Best Buy. Thank you for being there for me and my family!

They were helpful when I had to return my computer

Gaming and productivity in a good form factor for me.

Best and most convenient service. Very knowledgeable GEEKS.

Over all not bad that it protects everything.. but for 179.99 a month it's a little expensive, especially when it will only protect electronic purchases for 2 years total. It doesnt matter how long your paying for the membership. If it were less expensive or offered protection for electronic protection for as you had the membership id still have it.

Glad i purchased it for my college student for peace of mind without the hassel

Wouldnt purchase anything high end without it cannot go wrong withe a good protection plan!