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Customer reviews

Rating 4.7 out of 5 stars with 1768 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,768 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product to use and buy and works good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy this stuff its useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they tell you they can't stop junk, hackers, etc.. they forgot to take mcafee off and nice people but not educated enough on why their job is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what it does?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what this does as I have the total tech plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Desktop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great desktop computer. I use an ergonomic keyboard so did not need the included keyboard. Got a great Black Friday deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice insurance if something goes wrong. It gives you some confidence and protection in the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the peace of mind. Hopefully I will not need to use it, but it is there if needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is a scam. You pay $200 a year to solve all your worries, until, you have a problem then they won’t issue a refund or store credit. The only option is to ship your product out. But wait, it gets better. Best Buy wants $79 to ship it out! Such a scam

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Total Tech Support for years and cannot imagine having a computer without support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection on all your new items. Good assurance on your well spent money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10 year old computer. Much faster and efficient despite the learning curve

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use but price is bit expensive. Good to use but price is bit expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer it is fast and Geek squad set it up in no time. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SSD. Super fast! Great value and quality. It first take too much room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always nice to know that they will be there to help you with any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection, worth the cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were happy to buy the Best Buy Protection Plan for the computer we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful and I love this product so much! I truly recommend it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't help me much when as I stated in previous review i was sold a pc with someone else info still on it name picture yes i googled her name and found her facebook info. Took back to closest best buy and was told i had to buy another one and the PC was now $300 more. returned item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Read the fine print even if they say no need to!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lied to about the way this warranty works ! When I complained about it they said the girl who helped me was let go likely for that reason because there were other customers complaining as well and they didn’t offer any solutions! Was like our employee did you wrong sorry she was already let go ! Not our problem! Your stuck with it ! That’s what it felt like !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have called several times and it was great to quickly resolve my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hgfffggg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gggghjcfhhjbb my xdvn. Bccgjkbvvvbnbvbnnnvff CB bjhggvnnnbvdwfyjknnvcv

    I would recommend this to a friend