Customer Ratings & Reviews

From box to desk, it was an easy setup. Love the look. Extreme gamer's dream with 2TB storage. Windows 11 is also a plus. I would recommend giving it a try.

Lovely PC came with way more accessories than I was planning. Works AMAZING and has BEAUTIFUL RGB!!

Best buy and Geek squad are the only way to go for gamers like myself. 24 hour tech support is priceless

Jerry was amazing he deserves to run the place in my opinion. Helped me upgrade my pc while i was in there looking for a mic. Great guy even better salesmen.

I love this gaming pc affordable and easy to use the graphics are amazing

It's been nothing but great having this now there no waiting for slow downloads

Does what it needs to. Not worth buying a super expensive item and not protecting it.

Great customer service and they always upgrade my PC when needed. No hassle.

Pretty cool, I thoroughly enjoy it. Color is great too

I bought this machine just before 3-4 months through TotelTech and now it's just not working properly and reboot every 20-30min. I booked appointment for fix the issue or Replace request Machine. After 3 days of fixing issue in machine same error showing on screen every 20-30 min. As I have TotelTech membership, and I talk to representative on call but as usual of bouncing from on department to other and pathetic behavior. Not worth of TotelTech membership and Machine. I would suggest, think before buy TotelTech membership

We purchased this PC for my son on June 4. It was working great and then all of sudden won’t let him play games. This was an expensive item and we hope total tech will help us troubleshoot it.

This Dell computer is the best desktop pc I bought so far. It is quiet, it is fast, and works extremely smooth. A smooth operator! Literally, any tasks, open large soreadsheets, use AI, find wireless devices to connect, use any software from techical drawings to business programs, it handles everything like a breeze. Highly recommend this computer to everyone. Extremely satisfied. Do not hesitate, and buy one, you can thank me later.

When I bought my laptop, even though I have built my computers for the past 35 years, I bought the protection plan because things happen you don't expect. During the initial set up the BIOS flash update corrupted the BIOS. Being able to hand over the laptop over to the Geek Squad was well worth the cost and peace of mind.

I was pleasantly surprised. I purchased an I9 alienware and it broke 3 times in a year and a half. On the last outage episode I sent it to Dell to figure out why it wouldn’t boot. They replaced all the major parts and charged me one thousand. I got it back and it broke again. I then purchased this device and have had no problems.

This item has exceeded my expectations. It works great, looks nice, and does everything I needed it to. The performance has been consistent and dependable. I would absolutely buy it again and recommend it to friends.

Never used the protection from best buy, which means the quality of products are good, I think if I ever get to use it it will be convenient and easy

I have the membership that covers me with warranty everything I bought in the store very good choice do not hesitate to take it out

I feel my pc will have the support needed to protect my investment in this powerful gaming pc. At my 70 years of age I think more help will be available when needed.

Glad I have this protection. Buy an unfamiliar products sometimes comes with glitches, so help is greatly appreciated.

The design of the tower is both functional and aesthetically pleasing, making it a great addition to any workspace. The build quality is top-notch, ensuring durability and reliability. Additionally, the performance of the tower is outstanding, providing smooth operation and efficient cooling. Overall, I highly recommend this product to anyone in need of a reliable and high-quality computer tower. Thank you to Juan Carlos and Geeg squad team.