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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,050 reviews
  • Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is not the greatest but overall I am happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money to save on hassles or major issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very use friendly, set up was smooth. Does freeze up sometimes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch JayzTwoCents, Linus Tech and Nexus. You will become a p. Troubleshooter no need for warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that Best Buy offers something like this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far...hopefully it will remain that way.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Is it worth it?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really sure what this is used for so I can’t really give it a good rating but for it being confusing to use it means that it isn’t a good product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uneven customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service a little lacking at Geek squad. Waited weeks to correct a problem that is still not corrected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I cant solve browsers using up all the memory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It constanly freezes because chrome and firefox use all the memory. I didn’t have this problem in my ryzen pc

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love Geek Squad, Hate Messed up INFO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this came with my purchase of the computer. Now they say it did NOT... why am I being asked to review this when I've had Geek Squad service since 2012 if it didn't come with the computer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Monthlu coverage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy it on expensive items not work it for $50 items

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i was told in store

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school and work, was told it was good for gaming… no it is not, not easily upgraded. I assumed not and was correct

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep your products in good condition. Will replace or fix if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt a bad pc but it does not work for gaming or gaming monitors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yep

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all it should be. But then, what is? Almost niktoe y nicheevo. Right?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    sad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great. i lost my pc in a house fire and no one could help me do anything about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember how long ago it was the last time I thought "Nah, I don't need the protection plan." But I do know that I regretted that decision. When you need it, you'll be glad you have it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would consider something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told them that the unit gets hot and they said there was nothing they could do. I really think it was because the person on the phone didn’t know what they were doing. The downside is that I don’t have any other options. Now I have a $1300 boat anchor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    covers up to 24 months after purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found out it covers up to 24 months after purchase as long as membership is current

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    best buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would like to give a positive review but my NEW computer has not been set up yet

    I would recommend this to a friend