Customer Ratings & Reviews

I have the total tech membership so this is included automatically, it's a warranty protection for 24months for all the devices that I buy but I can only apply up to two devices in a year and I have to pay deductible when the device breaks, This is good but I wish there's another way to just buy a full warranty coverage and can extend it to 3-5years since that's when device really starts to break or show the bad quality.

son bought this and its a really nice machine. doesnt looklike this photo but it is really cool anyway

Still works ok I have had issues with the GPU overheating and the Power supply burnt up today. In hindsight, build your own would be way better!

great , wonderful , amazing, excreta so forth and Sum such.

My son loves using Flight Simulator on this and it runs really well. Happy with the purchase.

Always a great idea to have a protection plan for electronic devices

I purchased this for a gift. It’s fantastic!! They love it

haven't had to use it, hopefully a good insurance if I ever need to.

Best Buy's website insisted on going through Remote Assistance. I spoke to three agents, none of them spoke fluent English and had Indian names. One of them harvested my email address through some application without my consent and requested I give them my password (I gave them a fake one) to "assist with repairs." Immediately after there were failed login attempts to my email from all over the globe. I brought my PC in to be tested as I was experiencing 100% reproduceable performance issues, I explained to them how to reproduce the issue. They reported back they could not reproduce the issue, and all they did was clean dust from my PC. Right after my protection expired my PC now rattles when under heavy load. I don't know anything about computers. This service was a waste of money and could've have been financially devastating had I not given the agent the wrong email when they attempted to scam me. Do not trust remote assistance under ANY circumstances. Do not expect the in-store agents to take your issue seriuosly.

It give me a piece of mind.Nothing wrong and I like it.

Have no had to use protection plan yet. Have talked to Geek Squad a lot though.

So far everything is working i will recommend to buy

A bit pricy but it’s nice to have the peace of mind. Wish I had before. They have also removed some of the benefits they used to have.

It seems to be a good system. Our 15 yo didn't have any problems with set up.

It came free with purchase. Not bad for free. I do recommend.

Wish they had a better return policy so the extra money for this option. Sucks, unless you buy most of your tech at Best Buy.

This protection plan is necessary for the customer. I purchased a faulty unit and was able to get my refund for it after I had the computer for like 6 months. It seems very fair that the customer gets this warranty when the product that he or she purchases can come to him or her being defective.

The freezer seals do not seal properly. The seals freeze over constantly. The ice maker takes 6-12 hours to produce ice. This model is junk. Stay away

Hope to see if really work when I need it, still nonproblem yet but never fully trust.

This is really great and i am satisfied with this.