Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 574 reviews
(574 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Buy things that arent there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a set up for a gaming pc. Got everything but the pc.... now customer servive says the pc is back ordered and no eta for pick up
No, I would not recommend this to a friendRated 2 out of 5 stars
I don't recommend it much
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For repairs I do not recommend it but to make an exchange
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke already
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turnec it on one morning andbit was dead completely. Right after the warranty expired
No, I would not recommend this to a friendRated 5 out of 5 stars
Good to have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to return two items that were defective and with the Best Buy protection I don’t have to worry because there was no charge and things were replaced or repaired. Glad I had it!
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this protection plan on every device in our house. It gives me peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great to have protection for anything you buy!
I would recommend this to a friendRated 5 out of 5 stars
Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are used to buy tech in Best Buy this the best way to take care of all your products!!
I would recommend this to a friendRated 4 out of 5 stars
Dependable!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use this service yet. I feel like it will work as promised as the store did all it could to help me .
I would recommend this to a friendRated 5 out of 5 stars
David
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love, the fact that I have protection on my devices again thank you again Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Always get the protection plan!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the peace of mind Best Buy protection plans give us.
I would recommend this to a friendRated 5 out of 5 stars
Works good so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this product, and it works fine so far. Only a tiny issue while unpackaging, one of the cords was unplugged from the motherboard but not a huge issue just plugged it back in as directed by the setup instructions.
I would recommend this to a friendRated 5 out of 5 stars
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far with this machine. It seems like everything is in proper working order. Time will tell and ill update this in a couple months. :) I did have someone tell me the power supply shouldve been 850-900 but this one came with 800 so i hope it will be good enough :)
I would recommend this to a friendRated 5 out of 5 stars
ASUS is always our brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer. Works great, fast and dependable.
I would recommend this to a friendRated 1 out of 5 stars
Terrible customer service, go elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. There was maybe 5 to 10 customers in the entire store and I had a sales associate come and ask what I needed after standing there for about 15 minutes at a locked memory container because I needed to buy some ram. After realizing he didn't have the key he took off to get the keys saying he would be right back I stood in the same spot for 30 minutes waiting while two other associates just walked by without asking what I needed and finally I walked out the store and decided to just order my memory elsewhere I will never step foot in this Best buy again they lost a customer here
No, I would not recommend this to a friend