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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 475 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-475 of 475 reviews
  • Rated 1 out of 5 stars

    Poor extended warranty products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cover things that actually might happen to the tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never needed it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need ity, will not need it. Don't buy it if you intend to break your own stuff. They kinda look at you weird and ask politely to leave and "Take your garbage with you!" ... OK, That never happened but... It'd be funny, rite?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's harder to use than other laptops but good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not really worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the price i wouldnt recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why am I reviewing this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why they are having us review a protection plan. Especially because these types of plans never really protect anything. Better to just be a Best Buy member.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very misleading

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very misleading product. Even though it says it’s under warranty they will not cover it unless you keep the total tech active. I didn’t even know that it had expired or was canceled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor excuses and resolve

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold protection for items they destroyed and refused to deliver

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised, no real value to consumer. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Protection??

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for bad and slow service, not qualified employees

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not wasting my time to come to the store to be turned away like an idiot

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad back speaker. Speaker in the front is pretty good for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I would get it again since I never used it… so maybe not unless it gives you anxiety then do it. Peace of mind is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case on high $ items. Glad to feel protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. And plays a tons of games on it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this protection plan so you're tech is covered from the moment you buy this protection every time you purchase anything from Best buy automatic protected it how I know because I bought it and I see it but if you don't believe me try it for your self

    I would recommend this to a friend