Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 775 reviews
  • Rated 3 out of 5 stars

    Its ok, could be better for giving up $200 yr!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since i buy quite a bit from best buy...i might as well have some protection. As a gamer, initially was gonna buy just for access to get ps5 and xbox easier, but since i buy a lot of stuff it was worth it overall. I think coverage has some grey areas and they need to be more defined for a high price tag so you really know what kind of protection you get. Dont buy if your trying to get a console imho.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech 3S MX mouse is great. I love is because it’s portable and works on all surfaces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect the set up was a breeze and me and my family are enjoying this product...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your things

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection, that way when something happens you are covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection in the world and they always do their jobs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use couldn’t get any better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind support staff is great would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TBD

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it but glad it's there. Time will tell, but ideally, it won't be required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far, going to check back when I’m able to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HULU issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggle with some app issues, like HULU. Won't load unless connected to wireless. Ethernet doesn't work with it. It drops a lot and have to reconnect. Fine in my other Samsung TV and LG TV. Also, freezes on this TV but not on theother two.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good just gotta watch out for them they can rip u off but ur stuff occasionally gets fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, i use it everyday! It is awesome! Thanks for asking !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay overall

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good but it’s a bit expensive. Not sure if good for casual customers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice picture.. but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but that's it. Video games and other plugins is a horrible interface

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the factory warranty that came witg the total tech program

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless and unnecessary

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this because I couldn't pay it off I didn't want to be bothered with the small payments forever. No one would even discuss this with me. I don't like it wnen I don't have choices. Not only that the chances I would ever use it are close to zero.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My Kid Loved It

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my kid! Beautiful screen and easy to travel with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with Total Tech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty free with Total Tech membership. Total Tech does cost $200 yearly. May not be worth it if you dont buy a lot of electrincs in a year but if you do buy a lot of electronics it pays for itself in free warranties alone. There is more to Total Tech but this is about warranties.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used yet

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet but it might be useful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy service is an absolute disaster; if it’s not solved in one phone call, then it won’t be solved. They tell you they will call you back and they don’t. They guarantee gift cards, proper service, and refunds - AND THEY DONT. I have been through the wringer for nearly three months for a proper washer and dryer. I have never felt the need to go through so much. An absolute joke.

    No, I would not recommend this to a friend