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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 775 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-775 of 775 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great protection for all the devices we get at the store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very expensive and wont value costumer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive not worth it, they wont value the costumer, i am a member but they lie to you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not cover anything, very hard process when it came to using the service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    better options are available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there are better options for warranty but the other benefits are nice

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think if this were 3 years instead of 2 then it would be worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't know that this is for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting asked to review this but i have no idea what it is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no option……………………………………………………………………………………

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Salesman are liars.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy doesn’t like to pay out when it’s time to 0/3 broken products resulted in girftcard promised by sales people

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped charging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working and freezes. no longer charges anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Don’t buy it. You will be disappointed with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    When expending money it’s a most

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing expensive items often comes with a sense of risk, but protection plans offer valuable peace of mind. By safeguarding your investment against unexpected issues or damages, these plans allow you to shop with confidence. Should any problems arise, you can rest assured that they will be covered, letting you fully enjoy your purchase without added stress or worry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pros & Cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad has repaired my tv two times for the same issue and going to be the third time this upcoming appointment that I have and still they want to try to repair it rather than scrapping my tv and crediting me for my original purchase price so I can upgrade to a better tv with less issues (before you buy insurance know what you're buying and know what you're covered on they are more on just taking your money rather than servicing you properly)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal for everything purchased to fall under the umbrella of this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the protection! They honor their warranty, and are always there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a great thing to buy for a purchase. Peace of mind.

    I would recommend this to a friend