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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1567 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,567 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection!! That’s why I buy at Best Buy, I’ve been buying here for the last couple of years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security and mind at ease

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about shopping with Best Buy is this added security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves so much money when you have kids that thinks money grows on trees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that with my Total Tech membership, I get additional coverage on all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check the protection out! You wont be sorry!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres no need to keep buying new protection everytime you buy a new electronics, when i bought protection for my computer it also covers several electronics. Check it out. What do you have to loose?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection for all your tech. Having this 2 warranty is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful . Just had a PlayStation 5 with bad disk drive bought 13 months ago. Took it back to store. Because I had the protection, I paid the $50 deductible and they are shipping me a new one next week. No argument, just helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plans are a great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years of monthly Best Buy Protection is included with all purchases made while Total Tech Membership is active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It make it easy to do all that my school requires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries about my electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can say enough about Best Buys protection. Dont have to worry if something unexpectedly happens to any of my electronics. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re a techie this is worth having.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $199 for the coverage. I will get that back with one visit when geek squad comes to mount my new flatscreen TV. In addition I’m going to extended warranty coverage on almost every piece of electronics that I buy at Best Buy. Plus I get total tech customer support for All of my other tech. I think it’s a very good deal As you also get access to specials and deals before the general public.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than the protection on your products is usually a good idea. And best buy implements the plans well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Luckily I Haven't Used It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's worth it? Luckily, I have had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, been total tech for a while and it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having my stuff protected!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy being protected with Best Buy protection!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the memebership which includes the service plans. I am unhappy about an incident in the past. Due to the phone support canceling my plan after autopaying, I opted out of this beforehand and was charged anyways before expiration date on a card I dint want it on. All of my plans were cancelled due to this action. Bestbuy support gave me no resolution other than stating i was SOL and they would not help me. I will most likely be ending my membership upon expiration due to this lack of support. I have been a member since it was introduced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy convenient Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan. Geek squad is always helpful. The service from the Geek Squad agents is always friendliness & helpfulness. They really go out of their way to make sure the customer is happy & satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! I LOVE that everything is transferable. It was on time and no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleep Easy with Your Tech!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Monthly Best Buy Protection plan is like a safety net for your gadgets! It's really flexible with options up to 24 months, which is pretty cool. The best part? It covers repairs and replacements, even accidental damage. So, if you're clumsy like me, it's a real life-saver! The customer service is top-notch too – they're really helpful if you have any issues. On the downside, it can add up over time, but for peace of mind, it's worth it. Overall, it's a smart move if you want to protect your tech investment.

    I would recommend this to a friend