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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1568 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,568 reviews
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One just have to be patient. Things can’t happen with the snap of a finger. They definitely have taken care of me had an issue with the television actually two televisions now and they’ve taken care of us. Great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST DEAL EVER , CANT BEAT THE PRICE NO WHERE ELSE . CANT WAIT FOR MY DELIVERY . WISH I HAD JUST WENT TO PICK IT UP IM MYSELF .SO EXCITED AND CANT WAIT FOR DELIVERY .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since slice bread. I love the fact that you don’t need to be hassled if you have a problem with your items you can just bring it back to the store they will fix or replace the item. In some cases even refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, highly recommended. Always good to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the auto protection for anything I buy from the store. It's a relief to know my purchases are backed up by a great program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PPugh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome system that this is. I love that fact that I have the satisfaction of knowing that im covered on my merchandise that i purchase. Thank you for giving me a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than having a warranty directly from the store, it makes resolving a problem much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is always an amazing thing to have, especially with Best Buy Total giving it to you for all your purchases that qualify!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having additional protection as a Total Plus member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great to have covers everything bought at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome results

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. Every time I’ve needed something or someone they where always there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK, Not What It Used to Be

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The current warranty policy is fine, but it’s definitely not as good of a value as it was under TotalTech. Coverage feels more limited now, and the added perks just don’t justify the price the way they used to. It still offers peace of mind, but it’s harder to recommend without the stronger benefits TotalTech included. It’s okay—but not great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing i have the extra protection it's a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a very helpful thing to have and I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy or Blessing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far what I love Amit Best But that you play less which covers all of your products with zero deductibles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go With Total Tech!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I’d do without the peace of mind that comes with Best Buy’s Geek Squad warranty offers. They’re definitely worth the investment and have saved me a lot of money. Also, Best Buy has amazing customer service…Dare I say better than the artist formally know as Apple’s Genius Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and awesome warranty plan. thanks so much best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and Dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you can see I purchase the protection plan for all of my electronic items from Best Buy because it is a good plan offered by an awesome company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and color spectrum this offers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me a piece of mind knowing my devices are protected. Everytime i have taken a device back they either exchange it or send it off to be repaired without a hassle.

    I would recommend this to a friend