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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1568 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,568 reviews
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing. Everyone was professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will forever enjoy totaltech memebership and the ability to feel at ease that anything happens to my tech and they will help me repair/exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV I love it for the price, Great TV Very heavy make sure you get the right mount and have it put on the right wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this is the best coverage for anything you purchase at Best Buy and it’s definitely a must have if you shop At Best Buy a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great thing to have. I really have a sense of security having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great coverage, good customer service, and fast results. They'll do everything they can to make you happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product, works very well. Kid loves it. Does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 24-months I can have a repair, replacement, or store credit on all covered devices. As a frequent Best Buy shopper, this purchase was a no-brainer. In addition, members get 24/7/365 tech support, free delivery, standard installation, and haul-away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better then being able to take back your item and have them completely covered for repairs or replacement. That peace of mind is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My man bought this tv for us. At first I was against it but now I love it makes watching tv so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this product today. It was in EXCELLENT QUALITY when I received it. Easily un-boxed and able to set up. All items were present. I have to say this was the quickest set-up I've ever had for any type of device (T.V, PC, Laptop, Phone, etc.).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technical insurance for all my purchases and low yearly fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love BB protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to buy from Best Buy do to the Total Tech doubling of warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product to all my family and friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very hard to find local stations. The TV keeps returning to Samsung TV every time it’s turned on, does not stay on channel you were in when you turn it off. Probably just my issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It, You'll Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet needed the Protection Plan on this TV, but have used it on other products we've purchased from Best Buy. Never a problem, hassle, always polite, knowledgeable service. Very refreshing after dealing with other retailers Service Plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Totaltech member, the 24 month Best Buy protection plan is included in the purchase. It definitely drives me to purchase the larger electronics exclusively at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Glad I have this protection. Gives me a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value ever!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! 1 price and it warranties anything you buy from Best Buy. My tv, PS5, both my son and my wifes laptop, and my switch all covered!! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t risk it just do it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me comfort knowing what we bought, it was protected.

    I would recommend this to a friend