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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1572 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,572 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device to add to your home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added bonus when you get the total tech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally able to grab one, it’s pretty great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I’ve ever made. Well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior products, best gaming system on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always something good to have on your side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and readily available when it drops.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They charge even under warranty to replace items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of items but I’d definitely avoid the total tech. They change the rules all the time. One employee will tell you one thing and the other will tell you no it don’t cover that which leads to wasting money on a warranty you can’t use. Or they will try and charge you extra money to replace it when you already paid for a warranty. Online says it’s covered the store says it’s not. Confusing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funny that they want you to write so much why they stink

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it unless you use their services often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price versus service unless you use there service very often. Even if you use their service often the length of this being 2 years and amount of price doesn't justify it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TotalTech Membership No Longer Worth The Cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not renewing my TotalTech membership. After the huge benefit cuts to a TotalTech membership last year, I decide to give it one more year. I haven’t realized anything close to the value of the current subscription, as I did previously. BestBuy basically stripped away any meaningful benefits, so in my opinion this “benefit” is really of no benefit (at least to me), anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to keep spending the money for the protection. It worked for us when we bought our washer and dryer but couldn't keep spending the money YOY.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of limitations that I was not happy about.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is wonderful picture is fantastic would recommend sony tv over any other brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small mistake but good job overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t give enough cable slack but everything was otherwise done well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst thing to purchase means absolutely nothing as they explain it to you buyer beware

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way its works so i got one for my friend fir christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for your buck. I would purchase again would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good valuable of equipment I was pleased with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not for accidents.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection covered nothing when my tv was knocked from the stand and the screen broke. Zero.

    No, I would not recommend this to a friend