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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1572 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,572 reviews
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy because Best Buy will cancel my protection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Already review about the same types of products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered it to wrong address and they are not trying help out they saying its my lost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even know i was getting billed for this. Then the 2022 i was billed and cant a refund. This store is terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free shipping is a joke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for not good part of reason i got is for the free shipping but unlike ever other company they dont deliver to where i live

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My monthly Best Buy Protection was voided

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monthly Best Buy Protection was voided because I cancelled my Total Tech Membership. BEWARE!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Miss Lizeth sermeno

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is tha nice product and nice price and quality and worth very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use it. Eh it’s okay I have to write a full 50 characters though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nonononononononononononononononononononononononononon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good while it lasts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great while I had it as part of "Total Tech". Once that expired so did my protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yep. Best Buy lied.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides no consumer or product protection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stowe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The just Scams me told me I will b protected for 24 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the plan does nothing after paying 200$ for total tech

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Liars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy doesn’t like to pay out when they promise to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it . Don’t buy this. Only buy it if you’re careless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like that I had to get this in order to get. Ps5 but o well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a paywall for in demand items, nothing els

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a paywall for in demand items, nothing else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warrenty thats trustworthy. Accidents happen Best Buy gots you covered. Always get the protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy is dishonest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy will not honor their plan and will charge you an absurd price to replace device. Don't waste your money and pay for repairs outright

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a best buy member and I love they insure every single item I purchase from them thank you!!

    I would recommend this to a friend