Customer Ratings & Reviews

I recently purchased a PS5 from BestBuy along with their Best Buy Protection plan, and the experience has been fantastic! The ordering process was smooth, delivery was fast, and the PS5 arrived in perfect condition. Setting it up was easy, and it works flawlessly. Having the protection plan gives me extra peace of mind, knowing that BestBuy has me covered. Overall, a seamless and worry-free shopping experience

Love the PlayStation 5 Pro it has double the memory of my standard ps5 so I can have all my games downloaded at once ! It’s also a lot faster and doesn’t over heat !

Bought for my boyfriend and he loved it I also have one and it’s so fast

This new Xbox is the Best upgrade I could have possibly made, it was only possible because of the amazing staff at Best Buy!

Monthly protection is always nice to have. Its a good piece of mind to be protected in a protection like manner! Feels so good man!

Just bought a brand new OLED TV and you just never know what can happen down the line but having my protection plan just brings a piece of mind for the what if moments we all have

This was a very good system until it stop working. I loved the graphics, the easy step by step setup, the free games, and especially how it kept the kids occupied and mobile. Instead of just sitting playing video games on a rainy day.

It’s like buying “piece of mind.” I don’t know how I would sleep at night otherwise.

Great people and service always done right the first time

This is worth getting in case anything happens to your products.

very good i love this ps5 I play it very good !!!!

If you buy a ton of stuff sure. But everything comes with Manu warranty now

Best Buy Protection has saved me more than once, and it’s genuinely one of the few protection plans that feels worth every penny. What I appreciate most is how straightforward the coverage is. If something breaks, stops working, or has any kind of issue, Geek Squad makes the process simple — no confusing fine print or runaround like other warranties. The claim process is fast, and every time I’ve used it, they’ve either repaired the device on the spot or replaced it with a brand-new one. No hassle, no arguing, no waiting weeks. It’s especially useful for items like controllers, headphones, tablets, and laptops — basically anything you use a lot and can easily wear out. The accidental damage coverage is the biggest win for me. Drops, spills, cracked screens — it’s all covered, and that alone has saved me the cost of replacing entire devices. For the price you pay, the value you get is honestly huge. If you buy electronics regularly or you’re someone who wants peace of mind, the Best Buy Protection plan is absolutely worth adding. It turns a normal purchase into something you can use worry-free, and the customer service has always been excellent. Highly recommended.

Feel a lot better purchasing certain items, such as video games, accessories, etc knowing that they'll have extra protection. Manufacturer warranties do not go long enough anymore, so having something 3rd party is almost necessary nowadays.

Within a month the price match got me all of this money back and more with free services on other purchases. The peace of mind that my grandson's laptop is protected is priceless. At a minimum he will have a functional laptop when he enters engineering school.

I’ve used the protection service from my bestbuy plus memership in so many different products throughout the years. It is so worth it for the price

It's a great service I've used it two or three times since we've had it and they treat you like your somebody it's well worth it

I’m very happy with the Best Buy Protection Plan. Buying with this coverage gives me peace of mind, knowing that I’ll always have professional support for any issues that may come up. It’s reassuring to know that I have reliable backing for my purchases. Definitely worth it for anyone who wants extra security and confidence when shopping.

Glad I purchased this. Haven't had to use it yet but it's having this in place that keeps me coming back to bestbuy.

1. Covers Accidental Damage (on eligible items) Unlike a manufacturer warranty, Best Buy’s protection plan often covers accidents like: Drops Spills Cracked screens (for phones, tablets, laptops) Burn-in on TVs This is a big plus, especially for high-risk devices like phones, laptops, and portable electronics.