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Customer reviews

Rating 4.8 out of 5 stars with 564 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 564 reviews
  • Rated 4 out of 5 stars

    Worth the $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good value, covers all products bought. Didnt help when i had a phone issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great option when buying my electronics from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had no issues utilizing total Tech. It’s been great so far and the customer service has always been great and I have received help immediately. When I’ve had to replace something, there was no questions asked and they were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    air conditioner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent working condition. good product. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need protection?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for my purchases. You never know what's going to happen. I've had to use my protection on multiple occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. Definitely worth it. I utilize this for free screen protector installations. Saves me money every month. Comes with webroot security for free and there’s other perks. Laptop gets fixed whenever I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know that im warranty protected and i will go out my way to make purchases from here just to use it customer service is top notch expensive but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Fryer replaced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a crux air fryer quit working after around 6 months. I maybe could have gotten a new one from crux, but I just brought it in, they gave a gift card for what I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection its worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has an outstanding protection plan I have used it several times and its always been a smooth process much easier than dealing with manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes returns/ warranties very easy to process. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pro is Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k picture! Everything is so much more vivid and clearer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy device protection is something everyone needs. All of my purchases get an automatic 2 year warranty which allows me to save money to buy other Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've recently had to use my protection plan to have a Geek Squad Technician to come to the house to verify connection setup and to replace an 85" TV. The team was on time, polite and communicated their progress each step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection. Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is why I buy at Best Buy. Great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but check before you buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Just be aware they do not work on gaming consoles. The warranty is useless for those so don’t bother buying the warranty for any console. I would ask if a product is covered by the extended warranty before you waste your money on it. I will say the total tech is ok. I’ve had to ask questions and you get to a chat rep really fast. Also I get access to hard to find products and special pricing on a lot of items so it’s balanced out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Console Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is described as it says and does what is says very amazing I am pleased with the item, I do recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and safe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome program to have I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is the best thing you can get for your electronics. Everything or Anything can have something wrong with it that you can't see. This protection covers those unforeseen issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need now don't pay later

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable Tech service don't be underwater by now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, go with Best Buy! There's no better peace of mind than knowing that if you have any issues you can take it to a person and not have to ship your device somewhere else.

    I would recommend this to a friend