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Customer reviews

Rating 4.7 out of 5 stars with 254 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-254 of 254 reviews
  • Rated 5 out of 5 stars

    Best but protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had a few issues with Mac computer and they walked me through the fix.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I like this product I had total tech and all the products that I’ve purchased are supposed to be covered some representative canceled my accounts while I was waiting for a supervisor to follow up with me now my refrigerator televisions everything that I purchase for my new home is no longer under warranty because someone dropped the ball and have yet to receive a call from management. I’m extremely disappointed with the level of customer service that I have received from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never have to use the protection plan but nice to know i have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need assistance, always good to have some protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had too many bad apples in the past, protection gives peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was excellent and they took the old refrigerator away also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rather pay a few extra bucks at pc Richard’s or aj Madison. No class at Best Buy. Still waiting for a call back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire offers their own warranty for similiar amount. and if you use the best buy warranty when the frigidaire repairman shows up they warn you that if the call is unwarranted, the service man will charge a $65 fee. With Best Buy - I have not had luck getting replacement of product after the one year mark so be wary

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool is our worse oven ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our whirlpool wall oven: This is the most horrible oven I have ever owned. We have had it 7 months and we were gone for 2.5 months of thanksgiving time. It takes forever to heat up. It never stays close to the required temperature. I will never buy another Whirlpool appliance now Maytag because they own Maytag.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service is horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never covers what you need. I would not recommend! CS is horrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whorlpool

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont recommend whirlpool,its barely been 8 mths and my fridge wont work properly And best bit wont cover whirlpool repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for 6months and the freezer works when it wants too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    376-7852

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrongly told about product, being frost free. Am not satisfied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Poor customer service. Did not get what i bought.

    No, I would not recommend this to a friend