Customer Ratings & Reviews

Best Buy protection adds peace of mind to my purchase.

Great Value couldnt ask more out of a service after all these years.

I wish there was a zero star rating. I bought the Frigidaire refrigerator, and I must say they FAILED miserably in all aspects: product reliability; warranty, customer service, supply chain. It was a nightmare, every step of the way. I could not believe this can happen in the US in 2025! I bought this fridge and after six months it stopped working. Just died! Although I had NO working fridge, the service tech was scheduled for a date TWO weeks later. No emergency service for a new fridge that just died! Tech comes two weeks later, and cannot fix it! he says it needs a new compressor, and it takes two weeks to order it !!! A week later I get a text, that the part is out of stock, and the repair is delayed indefinitely (By now I am a MONTH without a fridge)- I am asking customer service to provide me loaner, or get me a new fridge, but they refuse, and actually are pretty hostile, that I keep bothering them. 3-4 weeks later I got the parts by mail, and tech Number 2 comes out - He was able to turn on the fridge for a few minutes, and claims there is no problem! no repair needed, and leaves, without verifying why the previous tech ordered a new compressor?! When I get back home later, the fridge is still DEAD!!!- By now I am TWO months without a fridge!!!! Asking again customer service to replace the fridge- Getting the same apathic answer- no replacement fridge- They have to send out a 3rd tech, to determine if the fridge is fixable!!!- By the way, they will NOT transfer you to a supervisor or manager, as per Corporate policy!!! After THREE months, of being without a fridge, I gave up and bought a new LG fridge! NEVER AGAIN FRIGIDAIRE.

Love this added protection! Helps to ease my mind.

The freezer is wonderful. The perfect size and works great.