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Customer reviews

Rating 4.7 out of 5 stars with 894 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 894 reviews
  • Rated 5 out of 5 stars

    Recommend Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend Best Buy Protection for all major appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double door refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stainless steel and freezer bottom freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the customer service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been really worth it. We ordered a dishwasher, stove, microwave and refrigerator. The 1st & 2nd stoves were damaged in transit, but our 3rd was in good shape. The 1st fridge's ice/water system didn't work, so they replaced the whole thing. The dishwasher was damaged in transit & the control panel wasn't attached because of that, so they replaced the whole thing. It took a long time because of supply issues, but Best Buy didn't give us any hassle to get replacements and they were very nice on the phone. I am glad we paid more because it paid off already and we have the peace of mind until it expires.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership to price match a competitor business membership fee. The benefits for $180/month seemed worth it -- with 2 month price match guarantee,return policy, "concierge" benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for those expensive home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few appliances, this gives extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value added service, already paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had tonusenit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet so that’s good I suppose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on time, friendly communications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service offered by Best Buy. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth Having

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a new laptop motherboard go bad in 3 months and was able to get it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not needed it but it is great knowing the coverage provided

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use. We love using it especially the coverage is reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have a warranty so you can be covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 3 door refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water pitcher was detrimental to my health. Black mold gathered around the rim and I removed the water pitcher from the my refrigerator. No benefit to me at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Perk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice perk of being a TotalTech member. Haven't used it though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    extends warrantee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the manufacturers warranties are way to short so i thought this would take off when stops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love the French doors, it’s very spacious. Looks nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Summertime

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really adorable in my summer home great look

    I would recommend this to a friend