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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 915 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 915 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service offered by Best Buy. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get enough use out of it so it was canceled after one year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for those expensive home appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth Having

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a new laptop motherboard go bad in 3 months and was able to get it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on time, friendly communications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership to price match a competitor business membership fee. The benefits for $180/month seemed worth it -- with 2 month price match guarantee,return policy, "concierge" benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not needed it but it is great knowing the coverage provided

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use. We love using it especially the coverage is reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have a warranty so you can be covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Perk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice perk of being a TotalTech member. Haven't used it though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love the French doors, it’s very spacious. Looks nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Summertime

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really adorable in my summer home great look

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 3 door refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water pitcher was detrimental to my health. Black mold gathered around the rim and I removed the water pitcher from the my refrigerator. No benefit to me at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible refrigerator ... died in 2 years and 2 weeks of owning it; 2 weeks out of warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have no clue between them. You call for one thing and talk about it the next day you call they have no clue what’s going on so you have to start all over again. Disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for the Future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope we never need it but good knowing it is there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service and total tech program worthless!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service has been a terrible experiece. 1/2 dozen calls, hours on the phone and they still won't sent someone out to fix my $2000 fridge that I just bought with them. Total Tech program has become worthless!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    extends warrantee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the manufacturers warranties are way to short so i thought this would take off when stops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the refrigerator but the ice machine comes out too fast sometimes so I’m not liking that but absolutely love the middle drawer for my fruits and vegetables.

    I would recommend this to a friend