Customer Ratings & Reviews

This refrigerator is simply wonderful! The convertible middle drawer was the deciding factor for our purchase. We are extremely happy with the entire unit. It is quiet, efficient, easily customizable storage and beautiful!

Haven't used it yet since the item purchased with it haven't had any issues yet.

The ice machine sucks. It's slow with filing up and sticks when you use cracked ice.

It does not keep my food as cold as my previous ones. Limited inside space.

For this item wasn't explained by sales associate that needed to pay for technician since she was new she didn't know how to sell additional plabs

Decided to buy a cheaper fridge since they always seem to have problems after the warranty but this fridge right here....is wonderful. I am so happy with my purchase.

Originally wanted a Samsung but saw this model and it had everything in features that I wanted. So far has been a good and solid fridge with no issues as of today.

have not used yet. rather involved process to understand.

Very happy with our purchase of the protection plan.

The refrigerator system looks nice and does it's job so far ......but getting it from Best buy OMGGGGG NEVER AGAIN THE PPL THEY SENT OUT HERE WELL THE FIRST TIME AND HOW MANAGEMENT HANDLE IT ..AM NOT GOING IN TO DETAIL BUT BASICALLY THE GUYS WHERE RUDE DISRESPECT LIARS AND LAZY AS WAS DISPATCH..SO GOOD LUCK LOST MY BUSINESS BEST BUY .

Good protection but a do miss the 3year plus plans yes they were a little more pricey but well worth it.

Great fridge so far only set back is the water dispenser leaks after filling glass you have havie something to catch the excess water wich is a few drops

I love this fridge! The door within the door is fantastic! So much more room for condiments and such

It's a protection plan! Hopefully we won't need it but it is there incase we do.

It was so sad to have my fridge installed 7 weeks after buying it and alway an bad excuse to be installed and the place it has to be

They can be helpful but I just called and the lady told me I reached the wrong department which was odd to me. Then she placed me on hold for 20 minutes before disconnecting the call. I'm pretty sure it's a work avoidance issue. While I was holding, I was able to communicate with someone over chat. After about 10 minutes with them, I was told that they couldn't schedule an appointment for me and I should try again 24 hours. So I spent 30 minutes with them and accomplished nothing.

I had a previous model for 11 years, worked well although it iced up a lot. This one has a fan that is a known issue that makes more and more noise, it is getting intolerable. Hopefully I can get it fixed through Total Tech Warranty. If the noise had gotten this bad before the 60 days were up, I would have returned it. They also changed a few things, not as well organized, but the water is better and the bottom of the refrigerator section has not iced up yet like the old one used to.

Wouldn’t get anything without it!!! Why not protect your purchase!

Happy, and have peace of mind knowing im covered with total tech

Worth it for any issue or repair. Customer service is prompt.