Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 904 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 904 reviews
  • Rated 5 out of 5 stars

    Great value for the money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty protection, especially if you shop at Best Buy a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for appliances

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed service a few months after getting this and I’m glad I had it since the service charge would have been more than a hundred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and works well with Samsung app love the 2 freezer spaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my appliances that I purchased from Best Buy Outlets in Montclair. The customer service was exceptional and from start to finish the process time was quick. It had so many compartments and its durability it outstanding! Please check out this store before purchasing anywhere else! Thank me later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious fridge!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! This fridge has a lot of space also in the freezer area!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 stars because of POOR Best Buy service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my LG fridge installed per my husband and friend as finding any help is difficult. No plumber to run the water lines. Hubby/friend did this! No one was sent from Best Buy (Worst Buy) to install after UNBELIEVABLE time spent on line and on the phone to get LIES-LIES-LIES!! The refrigerator was in my garage for 12 months due to a build/reno and I had guys working for BB talking to me while lying in the sun on the CA beach. Another talking to me from their home while eating and playing with a dog - "you know - girl!" Over charging my $4500 dollars that took an instore employee to correct after 5 or more months. I bought a Total Tech for free install for the past 2 years and got charged for 3 memberships in those 2 years. Yup, you guessed it NO INSTALL per Best Buy!!!!!!! Ok - now the fridge is hooked up by hubby - looks nice - seems fine; but gave the 3 stars in hopes that someone from BB or LG will read the review and come to their business senses and look into their on-line/phone help. NO way to get in touch with local store. Two of the foreign assistants and 1 seemingly American had no idea where ND was and 1 "Romero" scheduled an installation person to arrive "next week" from Louisville, Kentucky! ND stands for North Dakota - btw! Yes, we have indoor plumbing and we are up by Canada. HMMM! LG fridge probably could have gotten 5 stars - but they need to be aware of this incompetent company that sells their product. I have had good luck with local help at local store over 1 hour drive - IF one of 3 guys is there - otherwise lost cause there as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand doesnt even needs warranty. Its a really good item. I havent used the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service contract with Best Buy is a perfect partner to compliment any electronic purchase. The product doesn't cost, in the long run it will save you money and down time. Believe me when I say, would not buy electronics without the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only had to use the protection plan once, but they did exactly what they said they would. The only drawback is the time it took to complete the process, which was bout 3 weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the added protection

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dealing with a Samsung issue for a couple years, we decided there are no reliable refrigerators anymore. Everyone can have issues by buyers. We went with the one that we like the features and price on and decided to get this plan. We really liked the bonus that anything we bought after that in the same year was automatically covered under the same plan, no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great have. And with total its free. Have used it many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family really love this fridge, and the added protection gives us added peace of mind. It looks great in my kitchen. We enjoy the filtered water and the cubed and crushed ice dispenser in the door. I recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amezing product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value item I got from best buy it was on sale I bought and I definitely got a deal and a half on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well engineer refrigerator that has tons of room and a great ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope this is worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to save on the upfront purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance or planned purchases!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that my Samsung stove refrigerator, my electronic devices, and other products that I purchased at Best Buy are all covered with one convenient payment. I now know that when I go to Best Buy for my planned upgrades that I wanted to do this year, I have achieved excellent and the best pricing in the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this LG refrigerator for about a month now and i love it. This is the second one I've had in this model and I've found them to be very reliable. I had to leave the first in in my previous house. These refrigerators have a ton of space and features too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher is a top-notch appliance that combines style, functionality, and smart capabilities. If you're looking for a spacious and technologically advanced refrigerator, I highly recommend giving this one a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WAMdogs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good fridge, lighting, space, easy access. Good ice maker and freezer access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money not to loud very spacious¢$$¢$$$$$$$¢$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$¢$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

    I would recommend this to a friend