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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 915 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 915 reviews
  • Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very quiet, the ice is made quickly, and I'm happy with it — it works wonderfully. I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing. The first time owning a french door fridge, and it is great to be able to open on side to access it, keeping the internal temp cool. Also the adjustable shelving was easy to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sleek and nicely designed. Very spacious and the beverage center is very convenient with the jug. 2 ice options also a plus. It’s the feature of our kitchen, always get the best reactions when it comes to the refrigerator. The pocket door handles are a plus so the fridge doesnt become a kids playground.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 stars because of POOR Best Buy service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my LG fridge installed per my husband and friend as finding any help is difficult. No plumber to run the water lines. Hubby/friend did this! No one was sent from Best Buy (Worst Buy) to install after UNBELIEVABLE time spent on line and on the phone to get LIES-LIES-LIES!! The refrigerator was in my garage for 12 months due to a build/reno and I had guys working for BB talking to me while lying in the sun on the CA beach. Another talking to me from their home while eating and playing with a dog - "you know - girl!" Over charging my $4500 dollars that took an instore employee to correct after 5 or more months. I bought a Total Tech for free install for the past 2 years and got charged for 3 memberships in those 2 years. Yup, you guessed it NO INSTALL per Best Buy!!!!!!! Ok - now the fridge is hooked up by hubby - looks nice - seems fine; but gave the 3 stars in hopes that someone from BB or LG will read the review and come to their business senses and look into their on-line/phone help. NO way to get in touch with local store. Two of the foreign assistants and 1 seemingly American had no idea where ND was and 1 "Romero" scheduled an installation person to arrive "next week" from Louisville, Kentucky! ND stands for North Dakota - btw! Yes, we have indoor plumbing and we are up by Canada. HMMM! LG fridge probably could have gotten 5 stars - but they need to be aware of this incompetent company that sells their product. I have had good luck with local help at local store over 1 hour drive - IF one of 3 guys is there - otherwise lost cause there as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space only slight downside is ice storage . Smaller capacity but top freezer drawer has dedicated space to put ice . So far no issues and delivery was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my appliances that I purchased from Best Buy Outlets in Montclair. The customer service was exceptional and from start to finish the process time was quick. It had so many compartments and its durability it outstanding! Please check out this store before purchasing anywhere else! Thank me later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A closer warantee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the manufacturer has a warantee but noelw best buy dies too snd honestly im likely to go to them long before i contact samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the added protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dealing with a Samsung issue for a couple years, we decided there are no reliable refrigerators anymore. Everyone can have issues by buyers. We went with the one that we like the features and price on and decided to get this plan. We really liked the bonus that anything we bought after that in the same year was automatically covered under the same plan, no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service contract with Best Buy is a perfect partner to compliment any electronic purchase. The product doesn't cost, in the long run it will save you money and down time. Believe me when I say, would not buy electronics without the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it because of the services you get when you buy every appliance from them. From delivery to pick up for disposal of old appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 refrigerator's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the added insurance will give me peace of mind and not worry about out of pocket repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed service a few months after getting this and I’m glad I had it since the service charge would have been more than a hundred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance or planned purchases!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that my Samsung stove refrigerator, my electronic devices, and other products that I purchased at Best Buy are all covered with one convenient payment. I now know that when I go to Best Buy for my planned upgrades that I wanted to do this year, I have achieved excellent and the best pricing in the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family really love this fridge, and the added protection gives us added peace of mind. It looks great in my kitchen. We enjoy the filtered water and the cubed and crushed ice dispenser in the door. I recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher is a top-notch appliance that combines style, functionality, and smart capabilities. If you're looking for a spacious and technologically advanced refrigerator, I highly recommend giving this one a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this LG refrigerator for about a month now and i love it. This is the second one I've had in this model and I've found them to be very reliable. I had to leave the first in in my previous house. These refrigerators have a ton of space and features too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only had to use the protection plan once, but they did exactly what they said they would. The only drawback is the time it took to complete the process, which was bout 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand doesnt even needs warranty. Its a really good item. I havent used the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty protection, especially if you shop at Best Buy a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and works well with Samsung app love the 2 freezer spaces

    I would recommend this to a friend