Customer Ratings & Reviews

Love my Kitchen Aide refrigerator and all the features!

Nice frdge with excellent features.looks good and does its job

Love this fridge. The drink station is worth every penny

Got it for my mom because she thought it was like her old one but with different handles. It’s not as deep as her last one.

Great product. LG never disappoint. The ice balls is gear for drinks

I love the sleek, elegant flow of my flex 4 door. Very spacious interior.

After a disaster with our LG refrigerator, this one seems to be holding up well.

Getting an extra year of warranty service is always helpful. While I don't expect the refrigerator I purchased to have issues within the first two years, you just never know.

So far so good. I’ve noticed some pretty great deals with the membership!

My ice maker kept freezing up. Best buy replaced the refrigerator without any additional cost.

I never used LG electronics before. This fridgerator changed my perspective. I will always use LG's from now on. I Love It!!!

Well worth the cost! I use the Geeks all the time and highly recommend the Total Tech package.

Great discount on a Samsung Refrigerator. The original price was reduced beyond sale price buying be a Total Tech Member.

This whole set was my dream kitchen. The fridge is stainless steel but you can put magnets on it

Good deal for the price! You can never be too safe nowadays with electronics

Once I had my fridge installed - we noticed the first night that the led lights did not work in the freezer area. I tried to call my local Best Buy, but was sent to a central desk that was off shored, and they did not understand my request for a repair of the lights. I tried to call back in after this, and was told they can only message the Best Buy store, and I would have to wait for a call back. A salesman called me back 2 hours later (I was impressed it was that fast) and told me I should just ask for a full replacement. I felt this was extreme for lights not working, so asked to keep a repair date - 10 days AFTER I had the fridge installed. I get that I live 50+ miles from the Best buy, but really? 10+ days for repair? Then 4 days before the manager called me to understand what I was having done, he finally listened to what was wrong, and said he felt the salesman was correct - as the newer appliances are all electronics, and should be just swapped out, though he said he would double check with their repair men. He called me back the next evening (This was the Sunday night of black Friday, again I was impressed), and said that both repair men felt the same way just do the swap, they would then take my unit back and see if they could fix it, plus if they could they would put it on the floor to be sold as refurbished. I felt better they were not just throwing it out. He then said total tech would get back to me as soon as that evening, or Monday at the latest. I waited till Monday to once again to reach out to him, and he then said he would push them to get moving. So though all of this back and forth, not his fault for sure, but the new replacement fridge would not be available for 2 weeks, - so it is still 3 weeks out for a replacement, now the lights not working on the fridge are not a big issue so I am ok waiting, but the thing that goes through my head on this is, what if it did not cool properly? That would be a long time to wait for a defective fridge. My person that called me back from Total tech was excellent, and professional, and worked with me to get a date. However, I explained to them, that this could have been avoided if the original total tech off shore person would have explained my full options to me. It was obvious the off shore person just wanted to get me off of the call, probably for avg call times. They also were not rude, but were obviously reading off of a script they did not deviate from. Because of this, I feel they were stuck with limited abilities on what to do...

2 years Best Buy protection? outstanding. This came with my purchase likely because I am a Total Tech member. it is so worth the price of membership.

It has a lot a space for all the food fridge has space for all the staff

I really like the look and room on the inside of the refrigerator. The water and ice dispenser work great

Buy total tech Great service provided by total tech. Absolutely loved it and it’s worth purchasing honestly. No hold times for calling total tech as well but definitely worth it.