Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 822 reviews
(822 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Monthly protection when you need it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.24 month protection is good peace of mind. It will give you coverage when you have a failure.
I would recommend this to a friendRated 5 out of 5 stars
Product over iew
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good productsssksskxxkxxxkk. Kkk over all. Works very nice
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good thing to have. I am a totaltech member.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and professionalism, I recommend 100%
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had an issued with Best Buy/geek squad warranties. Enjoy peace of mind when you get their coverage!
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have always been happy with protection plan and the ease of getting service
I would recommend this to a friendRated 5 out of 5 stars
Recommended fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it’s spaces and divisions, it’s ease of cleaning
I would recommend this to a friendRated 5 out of 5 stars
Easy way to guarantee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It something happen (hope no) I just need to call BestBuy, easy way
I would recommend this to a friendRated 5 out of 5 stars
A kitchen essential
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must-have in the kitchen, I love that I can monitor it through the app.
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Whirlpool refrigerator. It is a good investment
I would recommend this to a friendRated 5 out of 5 stars
Hope to never use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is something you purchase and hope to never have to use. Having this protection offers peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Appliance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to have for the appliances just in case something goes wrong
I would recommend this to a friendRated 5 out of 5 stars
Refo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. The only thing is the ice maker is very slow.
I would recommend this to a friendRated 1 out of 5 stars
A headache, NOT peace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrendous experience with Best Buy and Geek Squad’s TotalTech service. TotalTech is a scam. My fridge died over THREE WEEKS before Thanksgiving, and despite paying for a "premium" service, they couldn't fix or replace it in time for the holiday. I reported the issue on November 6, and the earliest appointment was November 14, with a $105 fee. The tech came out, said it needed a new Main Control Board, and promised the part would arrive overnight. By November 19, the part still hadn’t shipped. I asked for a supervisor, and on November 21, I was told the part was no longer available, and the fridge would need to be replaced. However, they offered me the Black Friday sale price, not what I originally paid, and the earliest replacement was December 5. They also suggested I pay hundreds more for a new fridge, but that wouldn’t arrive until after the holiday either. Meanwhile, I found the part online with overnight shipping from the manufacturer , proving they were lying about availability. TotalTech and Geek Squad’s complete lack of urgency and professionalism ruined my holiday. Dont waste your money.
No, I would not recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great reassurance protecting product for 24 months, while saving on delivery / install
I would recommend this to a friendRated 5 out of 5 stars
Extra ice is nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase, works great. I love having extra ice in the freezer.
I would recommend this to a friendRated 5 out of 5 stars
Happy for the coverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn't been necessary to use this yet but we're glad we have the coverage.
I would recommend this to a friendRated 5 out of 5 stars
Frif
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Areas to install the filters were not easy to open
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind all the time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best plan n the world to give you piece of mind all the time
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind great value.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase you can make on any major appliances I highly recommend if there are ever issues.
I would recommend this to a friend