Customer Ratings & Reviews

Absolutley love these - easy to use - only thing is the washer since it's a rubber type ring for sealing it does collect a lot of the lint and hair and is hard to remove. Plus therej's a lot of moisture it retains, so it's a really good idea to run the vent option after you are done with all your loads for the day.

The product has excellent warranty service, you should try it.

As much as I loved my new Samsung washer/dryer I was so disappointed when the washer started having trouble in the spin cycle. It turned out they are known for having that problem. Well now going with the LG I don't know why I didn't go with them originally. So much better, I'm done with Samsung and Sony. They're no longer good quality, like they used to be.

Great protection plans. Won’t have to worry about any issues that may arise with our new purchase. Can’t go wrong with this!

I bought my washer and dryer from Best Buy. I love my plan that warranty will cover if my washer or dryer brake down. My washer and dryer have been great. No issues at the moment but, it’s great to know my warranty is there for me.

Best Buy protection is the absolute best. It has saved me so much time and money over the years. Most stuff is replaced in store and a few items are sent off for inspection or repair, but even that is quick and they update you every step of the way. Being a Total Tech member is well worth it and we recommend it to everyone.

I’m gone really need this protection because don’t kids need it

The protection plan that I have is extremely good.

Best Buy monthly protection plan is a great option to have

Love the washer dryer! The best part of Best Buy over Lowe's Home Depot and other big box stores is not only the competitive price and service you find in the store but also the protection plan and here is the best part - if you buy a Geek Squad total protection annual membership you always get free shipping, and installation plus the peace of mind of 24 months of protection!

Replaced 2002 set with these new stackable washer and dryer. Washer is great and has many preset cycles along with in app cycles. Love the quick wash option. 4 stars only because Dryer sometimes doesn’t dry all the way and when re-drying the dryer sets it’s one timer based on wetness of lead. Also have never been able to connect dryer to phone app. Connected washer with no issues and love that I get alert when cycle is complete.

Lots of perks with this membership. Makes getting warranty easier and keeps track of purchases.

Space saving and no requirement for outside venting are a real plus. It requires regular emptying of the dryer condensation tank and the same other maintenance from all washers and dryers. It is not designed for large family loads but holds a reasonable amount for washing - up to a set of queen size sheets and pillowcases. We love it.

this plan covers all my appliances & computer equipment .

This protect is great for your appliances they make sure they replace or find something better

Purchased total tech protection at the advice of salesperson when purchasing washer and dryer. Initially thought he might be up selling for more profit. When he pointed out the advantages it made sense, as you save on installation, removal of old washer dryer and added warranty. What I did not realize when I purchased that I also received extended period of price guarantee.. the washer dryer at time of purchase, were on sale and the best price locally or nationally, plus Best Buy was one of the few vendors who had this new product in stock. Three weeks later as local inventory improved the products went on sale at even a better price if bundled. No bundle discount with initial purchase. Well BB price guarantee is 15 days but 60 days with total protection. As it turned out I saved an additional $200 so paid for my total protection. Plus there are so many other benefits not related to washer dryer. Very happy I purchased Total protection.

Love my new washer and dryer. Our clothes literally have never smelled better. The only downside is starting a load can be confusing at first but once you get the hang of things it becomes seamless.

I recommend getting the protection it helps and great service

Good protection programs that are not too costly. I have never had to use the protection programs.

I couldn’t live without geek squad. There’s always something that comes up and even though I am pretty tech savvy, it’s nice to know there’s someone there to help.