Customer Ratings & Reviews

Good value good value good value good value good value

I couldn’t be happier with the purchase of this washer. Works great.

coverage for just in case is nice to have if needed

Great appliances for a great price. Wonderfulky washes clothes.

Great products so far just purchased and very happy

So far so good have not really had any issues and they are beautiful

Good price, got a good deal because of the number of items we bought.

Have not had to use but glad to have the protection

Great protection plan and it comes with your Geek Squad protection.

love this washer and dryer! cleans well and very quiet

Washer and Dryer worked just fine…..BUT…the washers Lid broke in just one year. This is not a kid latch issue. The inside plastic in the lid cracked at the base where the lid hinge connects to the base of the washer. I assure you we are not abusing the lid or slamming it. My theory is the plastic is poor quality and I see there have been similar issues with these washers being damaged due to excessive vibration from unbalanced loads spooning or the washer was not installed/balanced properly. My issue is with the BB add’l protection we bought. What good is the BB protection plan? $700 GE washer lid broke conveniently days after the one year GE manufacturer warranty. I figure, I am glad I got the BB protection. NOPE! 2 calls into them. One they said they could not get anyone in my area. They escalated. Someone texted me saying he was the appliance guy for BB and he knows my damage would not be covered based I the description. I gave up on him. Next call to BB they charged me the $79 scheduling fee, so i thought they had someone. AFTER I PAID, the rep says it looks like there is no options in the calendar and they have to escalate. They said I would be contacted in 1-2 days. 4 days later no call. Called them Monday morning asking for status. I was Told they would have the escalate. I told them it was escalated. They said escalations should get call back in 2-4 hours. Again, they said no one is available in the area. I cannot believe I paid for protection and then paid to schedule an onsite and they cannot provide anyone. I just finished my call with a very helpful BB rep and hope we get some positive news in 2-4 hrs but the run around is a complete JOKE!

Greatest thing when you have issues. Glad we got it.

Good deal and great benefits for this. Saves money and happy.

Very nice set lots of wash & dry setting big tub cleans wonderful

They wash & dry ok. Problem with the washer is trying to reach small things for removal after washing. Dryer has no interior light, so it is difficult to see if there's anything left in the dryer.

This are a very good purchase we made, my wife love it.

Nice protection plan that gives you a sense of secuirity.

Excellent value. Free delivery, installation and haul away.

Best buy always has the best product's good warranties and friendly service

Purchased the warranty to protect us from future repairs!