Customer Ratings & Reviews

Never have and never will be a fan of extended warranties. Generally they are not a value to the purchaser. Most products fail within the manufacturer's warranty time or AFTER any extended warranty expires. Besides at $200+ for an extended warrant per year, the money you save by not buying the extended warranty will more than cover any repair especially over your lifetime.

Works great easy to operate. Bought for our college student and still going strong!

Love them the washer dryer works fantastic. Use them all the time.

Good overall protection for Best Buy. Good investment. Get the extra protection. Pays off.

Washer and dryer work well do the job not is supposed to do

Made me purchase this for my washer and dryer purchase. So wasnt really a choice

The machines do an effective job cleaning and drying. The cycle times are very long.

Great product. Does the job to its fullest. Best to ever do it

If I could give this 0 stars I would. I have had this for a couple of years now. I HATE THIS MACHINE! Every 3-4 cycles, the machine doesn't rinse properly so it can't spin the water off the clothes. With too much water in the drum (there is a special noise that it makes and you know you're going to have to rinse by hand) it would start spinning and due to the extra weight of wet clothes the entire machine would move. If it wasn't between a wall and my dryer, it would be in the living room. That's how bad it is! So I have to play the rinse and drain option with my fingers crossed and hoping it works or I take all the laundry out, wring it so that it isn't soaked and put back n washer do do the rinse spin cycle. It's a nightmare! Sometimes it takes 3-10 times which is a good 1 or more trying to get it to drain and spin. This machine wasn't the most expensive but, at $700+ it should work properly. Stay away. Get something else. The noisiest most inefficient washer ever. Oh, and did I mention, it doesn't always clean well! Nor does the deep water function really work. It's a joke of a washer. Saving up for a new one.

A little Pricey but offers good peace of mind. Needed the washer replaced because of a dent speedy replacement.

Samsung Washer purchased during Memorial Day sale is operating but it shakes when it runs.

Peace of mind for a minimal price. What’s not to like?

So far so good washer is working great for my family of 6

Good service. Good service. Good service. Good service. Good service.

Great clothes dryer. Highly recommend This model and brand

Good washing machine after lot of review and research

bestbuy answers when you call. the system sometimes does limit what can be done.

Awesome set great performance but also looks great

Will work for about 3 years. Save your money to buy a new one, 5 months after the extended warranty goes this goes the way of all modern "durable goods"

Love my washer and dryer although the agitator comes out the washer.