Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • BEST BUY Protection

Monthly Best Buy Protection (up to 24 mo.)

SKU:
6420531
See Details

Customer reviews

Rating 4.7 out of 5 stars with 3792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 3,792 reviews

  • Customer Service Quality Declining

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad customer service continues to decline in quality with each request. Customer service reps are absolutely unhelpful.

    No, I would not recommend this to a friend

  • Washerdryer2022

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great washer dryer. It kinda makes doing laundry fun.

    I would recommend this to a friend

  • Good luck.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. The washer went out on me. The drum was flawed. The tech that repaired it said go with a LG. Maybe next time. When it’s on it does a good job but it stinks to have a new item fail and have to wait 3 weeks to get it repaired.

    No, I would not recommend this to a friend

  • Not bad at all

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp and easy to use. I really appreciate the multiple wash and rinse cycles.

    I would recommend this to a friend

  • Very pleased with purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this combo to replace older Kenmore washer & dryer.

    I would recommend this to a friend

  • No Wash delay setting

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set, I just wish it had the wash delay setting.

    I would recommend this to a friend

  • Peace of mind

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its peace of mind. Hope I do not ever have to use it but good to know its there.

    I would recommend this to a friend

  • Beware of installation!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the washer and dryer. Not happy with the installation. The hose was not properly attached cause a slow drip that end up damaging our kitchen ceiling. We are still waiting for repairs to be completed by Best Buy.

    I would recommend this to a friend

  • Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products,I love them and they work and we’re setup the correct way.

    I would recommend this to a friend

  • TotalTech Perk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection was part of the Totaltech member plan available.

    I would recommend this to a friend

  • Dryer is great washer not so much

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the dryer but the washer makes noise and never seems balanced right no matter what size load I do

    I would recommend this to a friend

  • Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is silent but does not always wash my clothing completely. Theres always extra water in the dispenser so i have to clean it before using it every single time. Its a hassle.

    No, I would not recommend this to a friend

  • Every buyer should add protection plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a great protection plan. I love them.

    I would recommend this to a friend

  • Love the plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I have a two-year protection on everything I purchase

    I would recommend this to a friend

  • monthly protection service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not even know I had this protection service for items purchased

    I would recommend this to a friend

  • Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have with all/any purchases for protection.

    I would recommend this to a friend

  • Washer and dryer for small family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and dryer for a small family the only problem is the noise.

    I would recommend this to a friend

  • Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take too much electricity otherwise good….recommended

    I would recommend this to a friend

  • Good Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to save on installation and removal of the old washer

    I would recommend this to a friend

  • The Monthly Best Buy Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection is a great value. I would recommend

    I would recommend this to a friend
Page 175, Showing 3,481-3,500 of 3,792 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.