Customer Ratings & Reviews

I HAVE NOT HAD ANY USE FOR THE PROTECTION PLAN. BUT I GUESS IT IS NICE TO KNOW IT IS THERE.

So far we're excited about the performance of our washer and the dryer no problem at all.i'm confident if at all any unexpected happen we are in good hands,Best Buy is there for us 24/7.

It is so nice to have Best Buy protection for all our new purchases from one place. We hope we don't have to use it, but if we do, we will be glad to have a local company to work with.

We have this protection through our total tech membership and it is a complete waste of time and money. We have this covering our washer/dryer and when the washer broke they sent an inexperienced technician who made nothing but excuses to get out of doing the work. Now because he lied and said it was improperly installed (Best Buy installed it by the way lol) they won’t cover it and we are stuck with a washer that won’t wash clothes half the time because they refused to replace a sensor!

This is the first time I using this brand and I just did receive them so so far is good I don’t have no issue and I will update my review later on when I start working with it

Good but can do better as it is From samsung company

When purchasing a new washer and dryer, it's only fitting to ADD the BEST BUY protection for a couple of years. You are then covered for unexpecting problems down the road.

Installation went well. The next day when I was using it the error code came on repeatedly.

Works GREAT ! Settings need to be a bit more versatile. The machine is a little tall for my wife,who is short. Detergent, add in, reservoir is placed inconveniently.

Too soon to say; just purchased plan. Hopefully, its as good as it sounds.

I love this dryer! It has many different features. It has Bluetooth capability. You can literally turn it off and on from your phone! Dries super quick and is very quiet.

Not impressed yet. Washer had dirt left behind with agitator out. We will see.

this washer dryer combo was great and also with the ability to use the app on my phone to let me know what was going on all the while i am upstairs in the house

I have had my washer and dryer for about a month, I find it is very easy to use , very quiet, and the tub Is extra large, great for washing linens and blankets.

Wish there was an option to add this on later without buying tech support with the new program. Its horrible now. Best Buy has gone downhill so much that I have been taking my business elsewhere rather than price matching like I use to.

These are nice, I have wanted a nice brand and finally got it. They are easy to use and everything I want Hopefully will last for a long time but will buy again

Have not had to use yet and hoping i wont but worth the money just in case

Samsung Washer and dryer quality was good and very easy to use

The washer works good. The dryer seems to take a long time to get everything dry.

Good machine. Very big get alot of work done when im using it