Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3747 reviews
(3,747 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Useless waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased but when I had issues with the LG Dryer, thought this extra expense would help with the repairs -it did- but not with getting it replace when everything else on the LG DRYER was replaced including the motor and it still didn't work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service ever! Manager couldnt even figure it out.
No, I would not recommend this to a friendRated 1 out of 5 stars
HIGHLY DO NOT RECOMMEND
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a defective dryer delivered TWICE. Best Buy has terrible customer service that hung up in my face twice representative names Ella and Jessica. Highly do not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
aweful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.messed up my delivery, cost me over $1000 in time and said they would issue me a $100 gift card and never did. Washer broke in a few months.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Scam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't purchase anything on Best Buy, it's scam. they said they will do price match and with best buy total subscription plan
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation on dryer was terrible. They improvised with connections and made some damage
No, I would not recommend this to a friendRated 1 out of 5 stars
Delayed and never delivered
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order got delayed twice by 2 months. Don't sell things if you don't have them in stock.
No, I would not recommend this to a friendRated 1 out of 5 stars
JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung and worstbuy are a joke. Products and service are a joke. Three calls and still not fixed. Went without product for over a month.
No, I would not recommend this to a friendRated 3 out of 5 stars
Washer dryer ge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is ok gets the job done but a lot noisier than I would have liked. Also the standing mounts to make the product taller to prevent bending as much is not as high as my previous lg
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not by waste of money. Everything they tell you is a lie. All they want to do is sell sell. They don't care about you. They have no integrity. They don't care. They just want to get that sell
No, I would not recommend this to a friendRated 1 out of 5 stars
Whatever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still waiting for a washer that works and I think they should send a technician out to Evaluate it instead of waiting 2 weeks for a freaking washer
No, I would not recommend this to a friendRated 1 out of 5 stars
The protection plan is a waste of money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan is a waste of money!!The protection plan is a waste of money!!The protection plan is a waste of money!!The protection plan is a waste of money!!The protection plan is a waste of money!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing is included with the new Best Buy membership. Installations are not included anymore which is why we kept ours. We are cancelling.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse geek squad ever, there nothing less t 1 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse thing i saw in my life, nothing work, phone calls, chat and people, worse experience ever
No, I would not recommend this to a friendRated 1 out of 5 stars
It died after 30 months of regular use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a unit to only last 2 1/2 years is pretty ridiculous. I understand that appliances don’t last for 20 years any more. But to not even get 3 years…
No, I would not recommend this to a friendRated 1 out of 5 stars
unhappy customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy claims I have no protection tho I am writing from the page that shows I do
No, I would not recommend this to a friendRated 3 out of 5 stars
Descent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are doing ok. The tub is smelling in my washer and had the clean vent cycle done after every load. Not impressed with that. Dryer is do ok to. A little loud
I would recommend this to a friendRated 1 out of 5 stars
Don’t do it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would. No help 3 days past the expiation day
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get this. It is trash. Most appliances will last passed 24 months so this doesn't help.
No, I would not recommend this to a friendRated 1 out of 5 stars
Scam!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They take your money and offer nothing in return. Whenever you need assistance they are useless.
No, I would not recommend this to a friend