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Customer reviews

Rating 4.7 out of 5 stars with 3792 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 3,792 reviews
  • Rated 1 out of 5 stars

    Waiting for wash and dryer to be installed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon to review washer and dryer that have not been installed correctly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total tech is total poop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are hidden fees .. my washer broke down and they charged me$90 service fee poop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already said why. Misrepresented the plan and coverages.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 months of rescheduled appointments to replace dryer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Protection not Total

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not cover accidental damage from something left in pocket and ruined drum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged my home and I still have not heard from the warrant company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the washer and the plane started I don’t know how can this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of money. BB will not help you when you have a need.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT SIGN UP FOR THIS. You cheated me! I would never buy this!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not too helpful unfortunately. Yet the sales teams and managme t go above and beyond

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just got and washer leaking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now would NOT recommend. Washer is leaking on the commonly used cycles - Beat Buy wants to pick up the old one and leave me without a washer - why?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display Excellent quality grate Display Excellent i love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy the full coverage instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 year geek protection which is total coverage and had this removed. This has limited breakdown coverage so why bother

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. They will come to your house and service your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection comes in very handy when there is any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend protection plan with every big purchase. Received 3 repairs/replacement over the course of a 5 year period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that my product is protected and that I can bring it to a local store and get my situation resolved. Peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than before

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before you have to see what was cover or not i buying my Tia a washer and dryer it was not cover at all I was mad why was not cover I was not happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available to help if anything is needed. Very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s warranty!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s warranty pays off and has saved me multiple times!!

    I would recommend this to a friend