Customer Ratings & Reviews

Good product, like to use it, easy to use and wonderful

Getting use to having no draw for soap. Working good and clothes are clean. Got on sale.

Purchased for grandson for school classes and projects

Very glad I made this purchase. The team at my local Best Buy (Northridge) are always very informative and helpful when it comes to me being indecisive and I never feel pressured to make a purchase from this store. Also, I'm very happy that I became a total tech member.

I've had this now for about 1.5 years. You get what you pay for. This was on sale, a Black Friday deal. Got both washer and dryer for under $2000 total. Other reviews (by Best Buy, Lowes and Home Depot buyers) convinced me these were great. I honestly find these new washer suspect with the so called technology that supposedly determines for itself how much water is needed. I've sat and watch the machine "wash" clothes with no water remaining inside because all of what was in there was absorbed by the clothing! That CAN'T be good for the clothes. You can of course override this but the fact it does it, is what is insane. After about a month of use and from using bleach in the bleach dispenser, the enamel paint in that area of whwre you add the bleach somehow chipped away. Imagine that.... a wash machine that can't handle bleach. Makes complete sense right?! Dryer supposedly has a moisture sensor to help reduce energy cost. That piece of tech needs some refining. Often, especially with jeans and towels, really dense material, the machine stops and the items are still damp. You then have to move things around, start it again and 15 mins later, it thinks everything is dry, except they're not. So you repeat the process. What's the point of that tech again? And for the love of all things holy, can I find a way to turn the infernal chiming off?! Our wash room is on the bedroom level in our house. Would be nice to be able to wash clothes without every button push announcing the fact.

Good to have in case of expensive breakdown. Worth the price for peace of mind.

It was time for a new washer and dryer. I did a lot of research before buying these and found that Best Buy had the best deal. These machines are fantastic - they have added features, can connect to wifi and were a great price. I would highly recommend this washer and dryer!

Runs great! Great heat! Multiple options! Nice looking unit !!

Does everything you want it to do and more! If you are looking for a great washer this is it!

Love Best Buy’s protection plan. It certainly has impressed me and is worth every penny

Great product and value. Very efficient. Would recommend.

Best set of washer and dryer combo we've ever purchased. We have had them for over a year, and washing and drying like a champ!

Very nice product but a little bit on the noisy side for a new washing machine. Had to scramble to pick out this as my replacement unit for and unrepairable Maytag. It definitely can handle large comforters and towels5 easily. Wish it had the smart WiFi already installed but not sure it I would truly used another app.

Low my washer and dryer it’s cost efficient and space saving I have mine stacked up great love Samsung

Love our new washer and driver. They look beautiful in the laundry room. The automatic laundry detergent dispenser is fantastic. Love the lower base which makes it easy to load and unload the machines without bending over!!

I love the upgrade I made. It was a great choice now I don't worry if it finishes washing because it let me know with an alert

Great product no problem what so ever. Highly recommended and trusted product. I can’t say enough on this product best ever

Everything went great and the washer dryer combination are super working great and doing an excellent job I buy all my tech from best buy with no problems

Runs quietly. Has soft musical chime when loads are complete. Many settings to choose from. Like the short express settings. Energy efficient. Only drawback is the washer is air tight and clothes must be removed immediately or open the washer door. Otherwise, it leave a musty smell. Cleans and dries clothes nicely. Looks nice also.

Very efficient and quiet My laundry comes out thoroughly clean and soft