Customer Ratings & Reviews

Price is decent for the value. I have samsung products at home and they are able to connect seamlessly. I get alerts when the cycle is done. However, i think for a modern time, its abit loud when in use

The best washer & dryer I have owned! It looks great & has fantastic features. I love using the app with it as well.

have had the washer and dryer for over a year and so far no problems. working great

We purchased both the washer and dryer. We have had them for a few months now and we love every feature. The washer is incredibly quiet which we value. It’s everything you would expect from a high-end product

if you buy anything you need this as a piece of mind just in case

This is an awesome protection plan.. No question asked about exchanges.. 1st washer was acting up right at 1st..

Perfect size that fits lots of clothes or bedding. Even if you have a small load. Safes money at the end.

Absolutely in love with my new washer/dryer! Knowing they’re covered with my Best Buy warranty is the icing on the cake!

Plan to use it if we need it but so far everything has been good quality with no issues.

I have not had to use on my new washing machine. I used it on a electronic item I had to return. It was great.

Got this for a client. Worked well so far. Have not heard anything back yet.

Definitely loved this. One of my initial equipment was something wrong with it. One phone call and it got taken care of like that with no problems.

Bought some new appliances on Extended Pay-Off --18 months zero Interest. Works fine for me, but would have preferred the 24 month payback. Part of Life , got to deal with it

It always pays for itself and items I would buy elsewhere I now buy at Best Buy because I know it will be covered.

Great at washing machine so far. Not very loud and you can put alot of clothes in it.

I think my review is generous. I’ve had Whirlpool/Kitchenaid appliances since 2008 when I purchased my home. All the kitchen and laundry appliances worked great for 15 years. Great reliability. My luck on the last 2 of 3 Whirlpool appliances has not been good. The washer I purchased in July of 2023. During the spin cycles, it can start banging lime someone is hitting it with a baseball bat. It is level and not rocking. Also, sometimes it won’t start. It needs to be repaired that’s for sure. Just hope Whirlpool improves their quality. I really want to buy American, and something with quality. Hope they get this message.

Ok, we have had this washer awhile and it is a great machine. The removable agitator is a great option and I recommend it.

The machine the machines are very easy to use.Some of the things are a little complicated.But once you get the hang of it it's perfect

Some of the best washer and dryer units that I have ever owned. The wi fi features are incredible.

This is our first foray into the Samsung washer and dryer, but, so far (one month), we really like them. Great capacity and quiet operation. Both do their jobs very well.