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Customer reviews

Rating 4.7 out of 5 stars with 3743 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,743 reviews
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one knows what’s gonna happen tomorrow. That’s why we need to have this protection right that’s fair. You purchased something especially if that is an electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eventually paid off to have.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in the end this paid off to have. However, it took an unbelievable amount of time and a large number of phone calls to eventually get the problem resolved. I, of course with my luck got a lemon from factory. Well I complained from day one but got told several things that were inaccurate. I was told that bc I’m total tech that I have up to 2 years to make sure to get the unit replaced. I began the process a couple of weeks after initial delivery but it was out of stock and was supposed to be getting ordered…well a couple of months later still no replacement. So I was calling again and being transferred here and there etc etc. they send somebody out and they diagnose, then they order some parts but agree it should just be replaced. They come install parts and the same problem persists. We did this 4 times until we were now at the 2 year mark and still it wasn’t working and wasn’t made right. I went into kinda a frenzy bc I didn’t want to end up with a known to be bad washer ($1200) washer at that and have no warranty left. I called and made my way up to a decision maker finally that was on my side and agreed that it should’ve been replaced long ago and apologized. They brought a new one out and installed it and took the old one. Not a problem since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek-squad support. Very good support at the geek squad service center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection for Washer & Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection" is an excellent choice because it offers you peace of mind and extra protection for your purchase. Here are a few reasons why you should consider buying it: Extended Warranty: With the monthly Best Buy Protection," you'll get an extended warranty beyond the manufacturer's warranty. This means that if your product develops any issues during the coverage period, you can have it repaired or replaced without any additional cost. Accidental Damage Coverage: Life happens, and sometimes accidents occur. The protection plan covers accidental damage, such as drops, spills, and cracked screens. So, if you accidentally drop your device or spill liquid on it, you won't have to worry about costly repairs or replacements. Convenient and Reliable Service: Best Buy has a reputation for excellent customer service. If you encounter any problems with your product, you can simply bring it back to any Best Buy store or contact their support team, and they will assist you promptly. Future-Proof Your Purchase: Technology evolves rapidly, and it's always exciting to have the latest features and upgrades. With the protection plan, if you decide to upgrade your product within the coverage period, you can transfer the protection to your new device, ensuring that it stays protected. Value for Money: Considering the potential costs of repairs or replacements, the "Monthly Best Buy Protection" offers great value for your investment. It saves you from unexpected expenses and provides a hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good offer the get 0 finance . The the discount we get the set the washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved us a bunch of times. Appliances generally are not as durable as they used to be. This really helps as any appliance reaches the 5 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the Monthly Best Buy Protection plan, and it has been a game-changer in terms of peace of mind for my electronic purchases. This plan offers protection for up to 24 months on eligible products, and I couldn't be happier with the added security it provides. What I appreciate most about this protection plan is its comprehensive coverage. It extends beyond just manufacturer warranties, giving me reassurance against accidental damage, wear and tear, and even some power-related issues. Knowing that I have this coverage in place has alleviated the worries that often come with owning expensive electronics. Another notable advantage of this plan is its flexibility. Whether it's a new laptop, a high-end smartphone, or any other eligible device, I can choose to protect a wide range of products. The enrollment process is straightforward, and I can easily manage my plan online. I've had the opportunity to use the protection plan once when my smartphone unexpectedly malfunctioned, and the claim process was surprisingly smooth and hassle-free. The responsive customer support team guided me through the steps, and my device was repaired promptly. The only minor drawback is that the cost of the plan can vary depending on the product's price and duration of protection. However, I believe the peace of mind and convenience it offers are well worth the investment. In summary, the Monthly Best Buy Protection plan has proven to be a valuable safety net for my electronic investments. Its comprehensive coverage, flexibility, and responsive customer support have left me highly satisfied. If you want to safeguard your valuable electronics and enjoy worry-free ownership, I highly recommend considering this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save in the long run!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re purchasing anything from Bestbuy, you need this protection. For a couple dollars a month, it will save you many times over. I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides reliable and quick help. Would recommend to everybody!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many benefit with this service, if you shop best buy alot its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Great store will buy again. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service and Assistance with My Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dear Best Buy Team, I am writing to express my sincere gratitude for the outstanding service I received during my recent purchase of a washer/dryer combo set at your store. The exceptional assistance provided by your dedicated employees has left a lasting positive impression on me. From the moment I entered the store, the staff exhibited a high level of professionalism and knowledge about the products available. They patiently guided me through the selection process, answering all my questions and ensuring that I made an informed decision based on my needs. What truly stood out, however, was the assistance I received during the loading of the washer/dryer combo into my truck. The employees not only helped me navigate the store with the bulky purchase but also went above and beyond by efficiently and safely loading the appliances into my vehicle. Their teamwork, courtesy, and attention to detail made the entire process seamless and stress-free. It's evident that your team is committed to providing exceptional customer service, and I want to commend them for their efforts. My buying experience at Best Buy has been nothing short of excellent, thanks to the dedication and helpfulness of your employees. I look forward to recommending Best Buy to friends and family based on this positive encounter. Thank you once again for the outstanding service. Sincerely, -AL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option for price and have always done it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great love how I great to have my product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the price. Thanks for advice on purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB staff and Geek squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and timely completion. From the pre-purchase to the actual dynamics of reviewing the selection of laptops and their individual features and capabilities suited to my personal and professional needs, the Team at BB had been excellent and sincerely assisting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage on my bby protection is second to none. The peace of mind when purchasing makes it well worth it and I recommend 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that we have this. The extra warranty come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this display for the picture quality and price. Perfect for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend getting this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get this for our appliances, we wouldn’t consider a purchase without it.

    I would recommend this to a friend