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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 555 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 555 reviews
  • Rated 5 out of 5 stars

    Awesome washer/dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her washer dryer combo. Like most things today it can be linked to your smart things app. The washer has a top washer for delicates and can be run when the bottom washer is running as well. The machines are so efficient and use minimal power and detergent on all of its multiple wash settings. The dryer as well is awesome, and has a top dryer too, many different settings for all your different clothes. We highly recommend them as a set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity of the washer and dryer! I have large dogs that have their own blankets that need washed frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t express how much I love this set. My husband and I had help from Michael Hill at the store near us. He is a senior consultant and was so helpful in this whole process. Our dryer was back ordered & her kept in touch with updates through the whole thing until we got our item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sos far!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine so far.in use for about a year, 3 loads a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Washing big loads. But also great in you have a shirt or pants to wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer with pedestals

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd manufacturer I ordered from to replace my old whirlpool units that came with the house- Samsung then Electrolux, and lastly my LG set. Love them / all the features I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are both beautiful and powerful. The washer is naturally heavier than the dryer when you want to move for cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After one year, no issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year, no issues it would have to be one of Samsung washer and dryer set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer set on the market so far. A great item in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for expensive purchases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty when you buy larger items. I do not think it worthwhile for small cheaper purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended warranty provided by Best Buy total tech plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 1 year back from Best Buy, Though I have concerns on Washer overall it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects your purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s nice to have in case you have any issues. Also, all purchases you make will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Guaranteed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't emphasize enough how Monthly Best Buy Protection (up to 24 months) has transformed the way I approach my tech purchases. This service is an absolute game-changer, providing an unmatched level of peace of mind and value that has truly enhanced my shopping experience. From the moment I signed up for Monthly Best Buy Protection, I felt a weight lifted off my shoulders. No longer do I have to worry about accidental drops, spills, or unforeseen malfunctions that could disrupt the functionality of my devices. With the protection plan in place, I can enjoy my gadgets to the fullest without constantly fretting about the "what ifs." The flexibility of the monthly payment option is a genius move. Instead of a lump-sum payment, which can sometimes be a deterrent for purchasing protection plans, I'm able to spread out the cost over a period of time. This makes it incredibly affordable and accessible for anyone looking to safeguard their investments without straining their budget. What truly sets Monthly Best Buy Protection apart is its comprehensive coverage. Whether it's a smartphone, tablet, laptop, or any other tech gadget, this plan has you covered. Accidental damage? Covered. Mechanical breakdowns? Covered. Even if your device encounters issues beyond the manufacturer's warranty, you're still in good hands with this protection plan. The seamless claims process deserves special mention. Best Buy's customer service has always been top-notch, and this extends to their protection plans as well. I had an unfortunate incident where my smartphone screen cracked, and the process of filing a claim was surprisingly smooth. The support team guided me through the steps, and I had my device repaired in no time. It's also worth noting that the Monthly Best Buy Protection plan offers a sense of continuity and stability. Technology is ever-evolving, and as we upgrade to newer devices, the coverage can be transferred. This means your investment in the protection plan continues to pay off as you stay up-to-date with the latest gadgets. In a world where accidents and glitches are part of the tech experience, Monthly Best Buy Protection (up to 24 months) is a true lifesaver. Its flexibility, comprehensive coverage, and exceptional customer support make it an invaluable addition to any tech enthusiast's toolkit. If you're serious about safeguarding your devices and enjoying them worry-free, I wholeheartedly recommend giving this protection plan a try. Best Buy has truly outdone itself with this service, and I couldn't be happier with the peace of mind it brings to my tech-filled life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy nothing without protection is worth it things happen protection is a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty option!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy 24 Month Extended Warranty is a comprehensive protection plan that can give you peace of mind for your appliances. The plan covers accidental damage, defects, and malfunctions for up to 24 months after the original manufacturer's warranty expires. Here are some of the benefits of the Best Buy 24 Month Extended Warranty: * **Comprehensive coverage:** The plan covers accidental damage, defects, and malfunctions. This means that you're protected even if your appliance is damaged by a spill, a drop, or a power surge. * **Easy to purchase:** The plan can be purchased at the time of purchase or within 60 days of purchase. You can purchase the plan online, in-store, or over the phone. * **Convenient claims process:** If you need to file a claim, you can do so online, by phone, or in-store. The claims process is easy and straightforward. * **Reliable customer service:** Best Buy has a reputation for providing excellent customer service. If you have any questions or concerns about your plan, you can reach out to customer service for assistance. The Best Buy 24 Month Extended Warranty is a valuable protection plan for your appliances. The plan offers comprehensive coverage, easy purchasing, and a convenient claims process. If you're looking for peace of mind for your appliances, the Best Buy 24 Month Extended Warranty is a great option. **Pros:** * Comprehensive coverage * Easy to purchase * Convenient claims process * Reliable customer service **Cons:** * The cost of the plan may be prohibitive for some people. * The plan does not cover all appliances. **Overall:** The Best Buy 24 Month Extended Warranty is a valuable protection plan for your appliances. The plan offers comprehensive coverage, easy purchasing, and a convenient claims process. If you're looking for peace of mind for your appliances, the Best Buy 24 Month Extended Warranty is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    and it was free to me so i love it so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and it was free to me so i love it so mcuho suxkkjdndndjddmd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer was wet and bestbuy saved the day! I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tax is a great value. You get 24 months extended warranty than monthly option to continue it if you choose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan is a true lifesaver for tech enthusiasts and everyday users alike. It's more than just a warranty; it's peace of mind. With this plan, I've experienced prompt and hassle-free service for my electronics. The coverage is comprehensive, extending beyond the manufacturer's warranty to include protection against accidental damage and normal wear and tear. The convenience of having a single point of contact for all my tech support needs is unparalleled. The knowledgeable and friendly staff at Best Buy make the process of filing a claim or seeking support smooth and effortless. Whether it's a cracked screen on a smartphone or a malfunctioning appliance, the Best Buy Protection Plan ensures that I'm never out of action for long. It's an investment that pays for itself with the first use and one that I recommend to anyone purchasing electronics. In a world where we rely so heavily on our gadgets, this protection plan is a must-have safeguard.

    I would recommend this to a friend