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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 547 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 547 reviews
  • Rated 5 out of 5 stars

    Awesome washer/dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her washer dryer combo. Like most things today it can be linked to your smart things app. The washer has a top washer for delicates and can be run when the bottom washer is running as well. The machines are so efficient and use minimal power and detergent on all of its multiple wash settings. The dryer as well is awesome, and has a top dryer too, many different settings for all your different clothes. We highly recommend them as a set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity of the washer and dryer! I have large dogs that have their own blankets that need washed frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sos far!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine so far.in use for about a year, 3 loads a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t express how much I love this set. My husband and I had help from Michael Hill at the store near us. He is a senior consultant and was so helpful in this whole process. Our dryer was back ordered & her kept in touch with updates through the whole thing until we got our item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Washing big loads. But also great in you have a shirt or pants to wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer with pedestals

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd manufacturer I ordered from to replace my old whirlpool units that came with the house- Samsung then Electrolux, and lastly my LG set. Love them / all the features I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are both beautiful and powerful. The washer is naturally heavier than the dryer when you want to move for cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After one year, no issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year, no issues it would have to be one of Samsung washer and dryer set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer set on the market so far. A great item in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for expensive purchases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty when you buy larger items. I do not think it worthwhile for small cheaper purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended warranty provided by Best Buy total tech plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 1 year back from Best Buy, Though I have concerns on Washer overall it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it but I know its there if i need it. The plan picks up andd pays for problems or breakdowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Guaranteed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't emphasize enough how Monthly Best Buy Protection (up to 24 months) has transformed the way I approach my tech purchases. This service is an absolute game-changer, providing an unmatched level of peace of mind and value that has truly enhanced my shopping experience. From the moment I signed up for Monthly Best Buy Protection, I felt a weight lifted off my shoulders. No longer do I have to worry about accidental drops, spills, or unforeseen malfunctions that could disrupt the functionality of my devices. With the protection plan in place, I can enjoy my gadgets to the fullest without constantly fretting about the "what ifs." The flexibility of the monthly payment option is a genius move. Instead of a lump-sum payment, which can sometimes be a deterrent for purchasing protection plans, I'm able to spread out the cost over a period of time. This makes it incredibly affordable and accessible for anyone looking to safeguard their investments without straining their budget. What truly sets Monthly Best Buy Protection apart is its comprehensive coverage. Whether it's a smartphone, tablet, laptop, or any other tech gadget, this plan has you covered. Accidental damage? Covered. Mechanical breakdowns? Covered. Even if your device encounters issues beyond the manufacturer's warranty, you're still in good hands with this protection plan. The seamless claims process deserves special mention. Best Buy's customer service has always been top-notch, and this extends to their protection plans as well. I had an unfortunate incident where my smartphone screen cracked, and the process of filing a claim was surprisingly smooth. The support team guided me through the steps, and I had my device repaired in no time. It's also worth noting that the Monthly Best Buy Protection plan offers a sense of continuity and stability. Technology is ever-evolving, and as we upgrade to newer devices, the coverage can be transferred. This means your investment in the protection plan continues to pay off as you stay up-to-date with the latest gadgets. In a world where accidents and glitches are part of the tech experience, Monthly Best Buy Protection (up to 24 months) is a true lifesaver. Its flexibility, comprehensive coverage, and exceptional customer support make it an invaluable addition to any tech enthusiast's toolkit. If you're serious about safeguarding your devices and enjoying them worry-free, I wholeheartedly recommend giving this protection plan a try. Best Buy has truly outdone itself with this service, and I couldn't be happier with the peace of mind it brings to my tech-filled life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total member

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had a reason to use it, but knowing I am protected is one of the best feelings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 24 month protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to have 24 months protection under your purchase. No extra charge automatic protection like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plans have always been helpful for the items I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we had this coverage due to damage on delivery and we had to get our units replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well just wish you had the option of renewing or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection just in case something goes wrong.

    I would recommend this to a friend
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