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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 548 reviews
  • Rated 5 out of 5 stars

    Coverage is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we had this coverage due to damage on delivery and we had to get our units replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plans have always been helpful for the items I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well just wish you had the option of renewing or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan is a true lifesaver for tech enthusiasts and everyday users alike. It's more than just a warranty; it's peace of mind. With this plan, I've experienced prompt and hassle-free service for my electronics. The coverage is comprehensive, extending beyond the manufacturer's warranty to include protection against accidental damage and normal wear and tear. The convenience of having a single point of contact for all my tech support needs is unparalleled. The knowledgeable and friendly staff at Best Buy make the process of filing a claim or seeking support smooth and effortless. Whether it's a cracked screen on a smartphone or a malfunctioning appliance, the Best Buy Protection Plan ensures that I'm never out of action for long. It's an investment that pays for itself with the first use and one that I recommend to anyone purchasing electronics. In a world where we rely so heavily on our gadgets, this protection plan is a must-have safeguard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for products that I get all on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has come in handy many times for multiple purchas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and worth the investment. Techs are always professional and knowledgeable and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this protection to ensure a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO BRAINER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with the protection plan! Feel secure with your large purchase with this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could I not be happy with a protection plan! Best Buy is simply put, the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Best Buy Protection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the entire Best Buy protection plan component!!! We use it extensively!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan many years ago and continue to be very happy with it. I have saved money several times when needing to get equipment repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Set (with Pedestals)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my pair and am glad that I got the pedestals. The tubs are nice and large, which means reaching far to pull out items in the back, but that's totally resolved with the pedestals. And the whole setup looks great! I advise reading the operations part of the manual, although it's easy to use. I wasn't expecting to like the notifications feature to tell me when the units are done. I will forever miss the discontinued dryer that I replaced (with a built-in drying/steam cabinet on top), but the anti-static/steam features of this dryer help make up for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with LG because my previous machines were LG and lasted 13 years. I was very happy with how they preformed to I stayed with the LG brand for my new machines and I am Very happy with my purchase. The larger capacity enables me to get laundry done faster. The app allows you to download other wash cycles as need. Very easy to use. Dryer dries the laundry fast. lint trap in bigger and redesigned to catch more lint reducing the amount going through the vent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY CHEERFUL HEART

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS SHOP WITH SAFETY AND CONFIDENCE IN EVERY PRODUCT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. They do what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damaged on delivery…….but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG AI washer and dryer were damaged on delivery. However, though a phone call and minimal deliberation with customer service. Best Buy offered us the choice to have the damaged washer picked up and a new one delivered, or keep the it and offered a generous gift card for the troubles. With the damages being significant on the cosmetic side but not affecting the functionality of the product. We opted for the gift card and received it in no time. Overall, super happy with the products and customer service performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer & dryer - with AI and usable features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer I ever had - not noisy, has built-in intelligence of knowing when to spin faster so the washer does not shake or “walk”, the app is very useful - lets me know when cycle is done, has large volume, no need to put soap & softener in every wash - has built-in container that uses only the amount needed, this saves me time & cleaning any drippings! This is is a good buy for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washing machine is very nice brand but there is a kind of problem when I start the machine for washing all the detergent is not adding to the garments for some reason

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Awesome Service. Awesome finance.

    I would recommend this to a friend
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